Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Feyi Palmer

Feyi Palmer

Fox Lake,IL

Summary

I am dependable, reliable, trustworthy and trainable. I am looking to learn new skills and take on new achievements. I am a fast learner and flexible and trainable for the job I am applying for. I know the inventory systems, and I'm sure my past knowledge will allow me to quickly come up to speed. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple current projects. Proven relationship-builder with unsurpassed interpersonal skills. Goal-oriented, alert multitasker with extensive experience in different areas. I am known to go the extra mile for clients and coworkers. People skills and customer service is helping people find or help get the service they need. Not only will I interact with other employees every day, but I will also assist customers when they have questions, concerns or complaints. Put on a happy face and address these issues in a professional manner.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Asset Protection Supervisor

Sunstates Security.
02.2020 - Current
  • Enhanced store security by implementing comprehensive asset protection strategies and surveillance techniques.
  • Reduced inventory shrinkage by conducting thorough audits, identifying discrepancies, and recommending corrective actions
  • Improved staff performance in handling asset protection matters through regular training sessions and workshops
  • Enhanced store security by implementing comprehensive asset protection strategies and surveillance techniques
  • Collaborated with cross-functional teams to develop and implement loss prevention policies and procedures
  • Streamlined incident reporting processes for better documentation and follow-up on security breaches or thefts
  • Established strong relationships with local law enforcement agencies to facilitate swift response during emergencies or criminal activities
  • Managed a team of asset protection associates, ensuring their adherence to company policies and standards.
  • Managed a team of asset protection associates, ensuring their adherence to company policies and standards
  • Conducted investigations into suspected internal thefts, leading to the identification of culprits and recovery of stolen assets
  • Created a safe shopping environment for customers by maintaining strict access control measures at store entrances and exits
  • Analyzed data trends from security systems to identify areas where thefts were most likely to occur, resulting in targeted surveillance efforts
  • Evaluated new asset protection technologies for potential implementation in the stores, ensuring cost-effective solutions for loss prevention
  • Reviewed existing security equipment regularly to ensure optimal functionality and minimal downtime due to maintenance issues
  • Developed emergency response plans for various scenarios such as robberies or natural disasters, ensuring staff preparedness in crisis situations
  • Assisted management with conflict resolution between employees while maintaining a professional demeanor
  • Maintained accurate records of investigations, incidents, training sessions, audit findings, and other relevant documentation related to asset protection operations
  • Oversaw the proper use of security equipment such as CCTV cameras, alarm systems, and electronic article surveillance devices
  • Participated in regional meetings with other Asset Protection Supervisors to share best practices and discuss industry trends
  • Implemented a robust employee monitoring system to detect potential misconduct or theft, leading to increased accountability among staff members
  • Controlled reduction of loss inventory by protecting company assets
  • Wrote reports for internal and external crime, burglary, or theft
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents
  • Patrolled store departments to check for suspicious activities
  • Contacted local authorities and apprehended shoplifters
  • Maintained secure environment by regularly checking store premises and inspecting security equipment
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents
  • Utilized data analysis to identify any security threats and develop solutions to mitigate risks
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response
  • Checked CCTV for evidence of shoplifting
  • Built professional relationships with local law enforcement and other related organizations
  • Kept patrons and employees safe and from criminal activity
  • Wrote reports outlining activities and results
  • Background-checked potential investors, partner companies and employees and drafted reports of findings
  • Monitored paperwork procedures to prevent error-related losses
  • Monitored store surveillance cameras to detect suspicious behavior
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases
  • Created and maintained records of security incidents and investigations
  • Collaborated with law enforcement to report crime and suspicious activity
  • Reviewed and updated store security policies and procedures
  • Worked closely with law enforcement in investigating and solving theft and fraud cases
  • Installed and maintained covert security equipment

Weekend Supervisor

Inspired Home Care
02.2016 - Current
  • 1
  • Professional home caregiver with multiple knowledge and good attitude 2
  • Day shift 3
  • First responder to emergency.
  • Enhanced team efficiency by implementing effective scheduling and task delegation
  • Maintained a safe and secure environment for staff and customers through consistent monitoring of facility conditions
  • Collaborated with management on strategic planning initiatives, contributing valuable insights based on weekend operations data
  • Mentored staff in the development of essential skills, promoting career advancement opportunities within the organization
  • Facilitated seamless transitions between weekday and weekend shifts through thorough handover meetings
  • Evaluated staff performance regularly, offering constructive feedback to improve overall capabilities
  • Performed all required tasks at start and end of shift to facilitate seamless transitions between work groups
  • Directed cleaning, restocking and customer service activities
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Achieved results by working with staff to meet established targets
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Modular Team Associate

Walmart
11.2013 - 08.2016
  • Modular team associates fast and work clean store manager and other associates can tell that I'm fastest worker with clean job.
  • Conducted thorough quality assurance checks on project deliverables, ensuring that all final products adhered to established standards and client specifications.
  • Developed comprehensive project documentation that facilitated knowledge transfer among team members and enabled smooth hand-offs at critical stages of projects'' life cycles.
  • Demonstrated adaptability by seamlessly transitioning between different project roles as needed to support overall team objectives
  • Spearheaded process improvements that led to reduced waste and increased cost savings for the. Organization
  • Increased customer satisfaction rates by consistently delivering high-quality results within agreed timeframes.
  • Streamlined processes for increased productivity through the adoption of modular methodologies.
  • Improved overall project success by coordinating with cross-functional teams for seamless communication and collaboration
  • Established a reputation as a reliable and dedicated team member, consistently displaying a strong work ethic and commitment to achieving both individual and collective goals
  • Labeled products, rotated stock and fronted merchandise for appealing display
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors
  • Reviewed order slips, picked products and staged merchandize to be shipped
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport
  • Completed inventory accounts to keep records current and promote accurate ordering
  • Managed timely and effective replacement of damaged or missing products
  • Prepared and checked outbound shipments for accuracy
  • Greeted store customers and discussed needs
  • Created and enforced detailed organization processes to increase quality and service standards
  • Recorded daily activities for inventory control
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
  • Coordinated efficient organization, palletizing and transportation of completed packages
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions
  • Noted unsafe components inside packages and discussed concerns with supervisors
  • Pre-assembled containers to be easily selected by packing associates
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves
  • Developed plan-o-grams and layouts that maximized sales
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions
  • Planned and scheduled projects and directly performed installations
  • Conducted interviews by following stringent guidelines and confidentiality laws
  • Streamlined processes for increased productivity through the adoption of modular methodologies
  • Increased customer satisfaction rates by consistently delivering high-quality results within agreed timeframes
  • Spearheaded process improvements that led to reduced waste and increased cost savings for the organization
  • Enhanced team efficiency by implementing modular concepts in projects and daily tasks.
  • Improved overall project success by coordinating with cross-functional teams for seamless communication and collaboration.
  • Expedited project completion times by breaking down complex tasks into manageable modules.
  • Optimized resource allocation by skillfully assigning tasks to appropriate team members based on their expertise.

Education

High school diploma - Accounting

Topmost international school Agege Lagos Nigeria, Lagos, Nigeria
06.1997

Skills

  • Stocker
  • Loader and unloader
  • Driver for different Companies
  • Manager
  • Caregiving
  • Pallet Jack
  • Senior Care
  • Load & Unload
  • Order Picker
  • Home Care
  • Dementia Care
  • Alzheimer's Care
  • Meal Preparation
  • Hospice Care
  • Patient Care
  • Memory Care
  • Laundry
  • Cleaning Experience
  • Hospital Experience
  • Patient monitoring
  • Computer literacy
  • Supervising experience
  • Care plans
  • Communication skills
  • Time management
  • English
  • Vital Signs
  • Security

Certification

  • CPR Certification, 11/2017
  • 20 hours Unarmed Certification, 11/2017
  • 20 Hour Armed Certification, 11/2017
  • PERC Card

Assessments

  • Home health aide skills, 10/2022, Completed
  • Work style: Reliability, 06/2022, Proficient
  • Delivery driver, 08/2022, Proficient

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Asset Protection Supervisor - Sunstates Security.
02.2020 - Current
Weekend Supervisor - Inspired Home Care
02.2016 - Current
Modular Team Associate - Walmart
11.2013 - 08.2016
Topmost international school Agege Lagos Nigeria - High school diploma, Accounting
Feyi Palmer