Cristian Lepe

• Oversee back shop operations, ensuring workflow efficiency
• Diagnose and repair complex vehicle issues, ensuring high-quality service
• Provide technical support and guidance to team members
• Maintain and repair shop equipment, including car lifts and alignment machines
• Train and mentor new hires to meet company standards

● Trained and developed new hires to meet operational standards

● Assisted associates with challenging repair tasks.

● Managed backshop operations, ensuring a smooth and efficient workflow.

● Diagnosed and repaired a variety of vehicle systems and components.

● Performed tire installations, balancing, and rotations.

● Conducted R&R repairs and parts replacements.

● Provided top-notch customer service and technical assistance.

● Managed cleanup crew and maintained a safe, organized workspace.

● Operated forklifts and handled materials efficiently.

● In charge of inventory control and tool management for large-scale projects.

● Diagnosed, inspected, and repaired various automotive issues.

● Operated specialized equipment, including brake lathes and tire mounting machines.

● Disassembled and reassembled engine components to manufacturer specifications.

● Provided quotes and assisted customers with service inquiries.

● Assisted customers with purchases of small appliances, cell phones, and electronics.

● Handled customer inquiries and complaints.

● Managed sales floor inventory and assembled display units.

● Surpassed sales goals through implementation of successful marketing strategies.

● Resolved complex problems by working with other departments to provide solutions that meet customer needs.

● Provided customer assistance and handled complaint resolution.

● Restocked inventory and organized the sales floor.

● Unloaded delivery trucks and operated forklifts.

●Oversaw the receiving, storing, and issuing of stock to ensure efficiency.

●Monitored storage areas for safety hazards and took corrective action when necessary.

● Performed tire mounting, balancing, and installations.

● Torqued wheels to manufacturer specifications.

●Completed tire rotations on diverse vehicle makes and models.

●Balanced wheels using electronic machines to ensure even tire wear.

● Assisted in engine rebuilding and mechanical repairs.

● Managed parts and supply inventory.

● Gained proficiency in operating manual transmission vehicles.