Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Jones

Campbell Hall,NY

Summary

My professional background includes effective support of C-level executives as an Executive Assistant who maintains an established record of success. Daily tasks management combined with complex scheduling and high-level meeting organization along with optimizing office processes helps me advance organizational goals. Throughout my time at Garnet Health Medical Center I enhanced operational efficiency by 10% through my work. Through my capabilities in strategic planning and functional project partnership I achieved 10% operational efficiency while continuing to use my organizational strength and analytical and problem-solving abilities. As a team member I demonstrate specialized operational understanding of my field combined with good interpersonal abilities and communication competencies. My abilities allow me to supervise transactions effectively to boost executive performance. I remain fully focused on delivering significant organizational impact through my work and I will build an atmosphere of excellence. I tackle every challenge by relying on solutions because making progress requires this kind of approach.

Within the framework of teamwork and results I provide immediate adaptation for changing needs and people recognize my skill at organizing and managing multiple tasks. Profound adaptability serves as my most valuable asset because it allows me to overcome different challenges that come my way. The collaborative work environment allows me to shine but I demonstrate similar levels of excellence when I work alone.

Overview

10
10
years of professional experience

Work History

Executive Coordinator

Garnet Health Medical Center
06.2018 - Current
  • Optimized KPI analysis, client relations, and payroll management bi-weekly for 140 employees and leadership through proficient use of API, Engaged with C-level management to improve allocation strategies.
  • Support Utilization Department to enhance claims accuracy.
  • Increase operational efficiency and compliance by managing software upgrades with IT and conducting scheduled educational sessions with new and pre-existing employees
  • Lead departmental expansions and establish remote access solutions which will help employees work more effectively while enabling the organization to transition to remote work.
  • Maintained accurate financial documentation and invoice assignment methods while building existing business alliances between contracted organizations and ensuring all financial transactions stayed accurate..
  • Oversee new employee onboarding procedures along with delivering instructional programs to facilitate team transition.
  • Supports 10 executives daily with each different organizational goals by researching industry trends, preparing presentations, providing strategic insights, Meticulous attention to detail, and streamlined workflows.

Medical Program Coordinator

Cornerstone Family Medical Center
01.2018 - 06.2018
  • Oversaw clerical team functions, helped driving a 20% surge in adherence to guidelines and meeting patient care objectives and needs.
  • Achieved zero HIPAA violations by optimizing scheduling, coverage and improving compliance practices by providing staff with rotational responsibilities by promoting support and understanding of organization standards
  • Presented KPI metrics to Share holders, CFO, Management and other staff members to effectively communicate monthly objectives.
  • Assisted with designed programs aimed at minimizing workplace incidents and promoting a secure environment.
  • Managed daily cash transactions with a focus on precision and professionalism.
  • Improved employee satisfaction, ensuring payroll accuracy and actively maintaining stocked supplies for physicians, nursing staff and clerical needs.

ASSISTANT MANAGER

Li Urgent Care
07.2017 - 01.2018
  • Gained shift coverage by 20% during peak hours, optimized employee schedules to improve patient care by 15%, and increased cash handling accuracy by 30% through effective supervision of clerical staff.
  • Individually achieving a 95% patient satisfaction rating by providing exceptional customer service, quickly addressing patient needs, and managing escalated inquiries and complaints.
  • Conducted daily inventory assessments to prevent shortages, coordinated methods to improve health outcomes with Nursing Supervisor, and reviewed employee performance metrics to identify growth opportunities monthly.
  • Organized and led training sessions for new hires, ensuring familiarity with workplace standards and promoting a supportive, productive environment.

SENIOR CERTIFIED NURSING ASSISTANT/ER TRAUMA COORDINATOR

Northwell Health Southside Hospital
12.2014 - 07.2017
  • Managed daily operations of a 284-bed emergency department, designing staff schedules for optimal coverage and reducing onboarding time for new hires to enhance efficiency
  • Pioneered workplace safety programs, cultivating a culture of adherence to protocols
  • Introduced novel approaches to minimize incidents and enhance overall operational safety
  • Delivered top-tier patient care in high-pressure scenarios, directly monitoring vitals, administering treatments, and ensuring timely interventions to improve patient outcomes
  • Ensured patient privacy and data security, guided CNAs to meet HIPAA and internal standards, and upheld infection control protocols for a safe environment
  • Monitored clinical staff attendance, assisted with emergency response plan development, and ensured accurate specimen processing for reliable test results
  • Projects
  • Creating Remote Platform Present
  • I worked on creating a remote access solution that significantly enhanced employee connectivity by 30%
  • This initiative allowed four departments to transition smoothly to remote work, maintaining operational continuity through efficient on-call incident management
  • Department Office Relocations Present
  • Acted as Site Project Manager with facilitating with the organization Facilities Department to relocate department to expand patient care areas.

Education

Certificate | Nursing - Nursing

Branford Hall Career Institute
Bohemia, NY

Associate of Arts -

Suffolk County Community College
Selden, NY

Skills

  • Project Coordination, Workflow Management
  • Policy Compliance
  • IT Support, Overall tech-savvy skillset
  • Client Relations, Experience working with teams that are distributed in different locations
  • Attention to Detail, organizational skills, and the ability to meet deadlines, Strong attention to detail
  • Data Entry/KPI Analytics
  • Accounts Receivable, UM Denial Operations, Invoice Processing
  • Experience Supporting Executives, CFO & VP, Calendar Management, Document preparation
  • Strong Google Suite, MS Office Suites, ADP and Visio, QuickBooks, API and other related systems

Timeline

Executive Coordinator

Garnet Health Medical Center
06.2018 - Current

Medical Program Coordinator

Cornerstone Family Medical Center
01.2018 - 06.2018

ASSISTANT MANAGER

Li Urgent Care
07.2017 - 01.2018

SENIOR CERTIFIED NURSING ASSISTANT/ER TRAUMA COORDINATOR

Northwell Health Southside Hospital
12.2014 - 07.2017

Certificate | Nursing - Nursing

Branford Hall Career Institute

Associate of Arts -

Suffolk County Community College
Margaret Jones