Summary
Overview
Work History
Education
Skills
Timeline
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Darrin Brown

Columbus,Ohio

Summary

Senior-level expert with over 20 years of experience delivering on-site network management and support services across diverse industries. Provides supplemental and total management support for IT systems, including establishing and maintaining networks and supporting compute services. Strong aptitude for identifying new technologies and solutions to support client needs.

Overview

13
13
years of professional experience

Work History

Infrastructure Managed Service Associate Manager

Accenture
01.2023 - Current
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Performed troubleshooting for Juniper, Cisco, and packet analysis.
  • Provided network support services for devices such as switches, routers, and other hardware.
  • Troubleshot complex multi-vendor network service provider issues.
  • Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.

Network Engineer

OhioHealth
07.2021 - 01.2023
  • Functioned as part of the Network Core team being responsible for all datacenter infrastructure. This included all datacenter routers and switches for the internal, DMZ and internet-facing networks.
  • Responsible for all Citrix Netscaler/ADC load balancer builds and operation.
  • Functioned as the primary administrator of Ohiohealth's EIP/DDI application and Cisco ISE for TACACS device administration and RADIUS dot1x for wireless client authentication.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.

Network Engineer

State Of Ohio Attorney General
08.2012 - 04.2021
  • Implemented State-wide network refresh including IDF/MDF LAN switching and VPLS edge routers for WAN services.
  • Built new datacenters in Worthington and Cincinnati, OH to centralize compute services.
  • Implemented guest and secure private WiFi infrastructures with ISE integration.
  • Migrated legacy datacenter network into Cisco Application-Centric Infrastructure.
  • Day-to-day break/fix functioning as Tier-3 support
  • Management of enterprise firewall platforms, including Cisco ASA, and FirePower Threat Defense with FMC.
  • Management of F5 BigIP including LTM and APM.

Network Engineer

Apex Systems, Inc
02.2012 - 08.2012
  • Contracted to DSW (Designer Shoe Warehouse) for 6 month VoIP project.
  • Ensured smooth rollout of Cisco VoIP technologies to 340 DSW stores.
  • Remote direction and management of two-phase rollout; build, configure and replace Cisco 2811 routers with 2911 routers.
  • LAN switch configuration and troubleshooting.

Education

High School Diploma -

Elida High School
Elida, OH
1987

Skills

  • Cisco Nexus 9K/5K/2K platforms
  • Cisco PIX, ASA, Firepower Threat Defense and FMC
  • NIST Cyber Security Framework
  • Citrix Netscaler/Application Delivery Controller
  • Juniper Mist
  • Arista CloudVision
  • F5 BigIP LTM and APM
  • IP routing (Static, OSPF, EIGRP, BGP)
  • Virtual Private Networks
  • MPLS/VPLS
  • LAN Switching/VTP/Dot1q

Timeline

Infrastructure Managed Service Associate Manager

Accenture
01.2023 - Current

Network Engineer

OhioHealth
07.2021 - 01.2023

Network Engineer

State Of Ohio Attorney General
08.2012 - 04.2021

Network Engineer

Apex Systems, Inc
02.2012 - 08.2012

High School Diploma -

Elida High School

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