Professional Summary
Overview
Education
Work History
Skills
Accomplishments
Timeline
Direct support, professional

Fatimah Mcknight

US Medical Staffing Inc.
Chester,PA
Fatimah Mcknight
12
Years of experience

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Education

High School Diploma

Mastbaum Avt | Philadelphia, PA | 07.2007

Work History

Direct Support, Professional

1 Year 9 Months
Stepbystep In | 01.2025 - Current
  • Supported daily living activities, promoting client independence and comfort.
  • Assisted with personal care routines while maintaining dignity and privacy.
  • Monitored client behavior and documented observations accurately.
  • Administered medication reminders and followed individualized care plans.
  • Facilitated community outings and recreational activities to encourage engagement.
  • Prepared meals, maintained clean living spaces, and ensured safe environments.
  • Communicated care updates effectively with families and support teams.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Support Coordinator

4 Years 1 Month
American Red Cross Blood Services | 11.2020 - 12.2024
  • Coordinated daily support requests, ensuring timely resolution and accurate case documentation.
  • Monitored service queues, prioritized workloads, and escalated complex issues to appropriate teams.
  • Maintained client records, update logs, and confidential data with strong attention to accuracy.
  • Collaborated with cross-functional teams to streamline support workflows and improve response consistency.
  • Monitored medication administration, health needs, and appointment follow-through for continuity of care.
  • Documented behavioral observations, incident reports, and progress notes with accuracy and confidentiality.
  • Collaborated with families, case managers, and interdisciplinary teams to coordinate consistent support.
  • Mentored new staff on communication practices, documentation standards, and client-specific needs.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Direct Support Professional

4 Years 6 Months
US Medical Staffing Inc. | 04.2022 - Current
  • Supported individuals with daily living activities, promoting independence, dignity, and person-centered care.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.

Direct support, professional

5 Years 8 Months
Kencrest Services | 02.2015 - 10.2020
  • Supported daily living activities, promoting independence, dignity, and consistent routine adherence.
  • Assisted with personal care tasks, maintaining respectful, person-centered support throughout shifts.
  • Documented client progress, observations, and incidents accurately in required records.
  • Provided medication reminders and followed care plans with attention to detail.

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Critical thinking
Computer skills
Organizational skills
Attention to detail

Accomplishments

NADSP & FLS Certified

Timeline

Direct Support, Professional

Stepbystep In
01.2025 - CurrentRead More

Direct Support Professional

US Medical Staffing Inc.
04.2022 - CurrentRead More

Support Coordinator

American Red Cross Blood Services
11.2020 - 12.2024Read More

Direct support, professional

Kencrest Services
02.2015 - 10.2020Read More

Mastbaum Avt

High School Diploma
Read More
Fatimah McknightDirect support, professional