Emma Cartwright
Austin,United States
Summary
Reliable and motivated individual with effective customer service skills in developing both long term client relationships and providing for one time customers. Comfortable with on-the-go instruction and high intensity environments. Problem-solving sales professional dedicated to providing an attentive and helpful experience to address individual customer needs.
Overview
8
8
years of professional experience
Work History
Sales Associate
Tomlinson's Feed
07.2022 - Current
- Provides accurate and relevant information to best support the customer's needs
- Develops individualized knowledge of frequent customer's needs to provide efficient, helpful, and relevant service, and to encourage customer loyalty
- Establishes in-depth understanding of all products carried by company to provide accurate solutions to customer concerns
- Maintains organizational standards to create visually appealing displays of merchandise and general Processes transactions using both POS systems and handling cash
- Prices products and implements price changes as necessary
- Manages inventory and completes weekly stock counts
- Receives and unloads daily warehousing shipments
- Completes delivery and curbside orders and provides transport for delivery orders as needed.
Tutor
Self-Employed
08.2016 - Current
- Specializes predominately in Math and Organizational Skills and aids in courses such as English, French, Chemistry, Geography, and Biology
- Helps students prepare for routine and standardized tests, including state mandated tests and college entrance exams
- Collaborates with students, parents, and teachers to create educational plans to support student success.
Shift Lead
NadaMoo
06.2021 - 03.2022
- Accurately operated POS system for both cash and credit card transactions
- Restocked and thoroughly cleaned stations and facilities to create efficient, operable, cleanly and visually appealing store environment
- Memorized ingredients and recipes to craft a variety of specialty food items and beverages, including espresso drinks using a commercial espresso machine
- Created welcoming atmosphere by developing rapport with regular customers, handling all customer complaints with the goal of customer satisfaction, and attempting to provide the best possible service with every transaction
- Provided service efficiently and accurately
- Trained new employees in both customer service, food safety standards, and daily tasks and responsibilities.
Dog Walker/Trainer
The Sporty Dog
06.2021 - 01.2022
- Fed, walked and cared for dogs during owners' absences and out-of-town trips
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care
- Employed positive reinforcement with animals using "clickertraining" method, voice rewards and food rewards.
Education
Associate of Arts General Studies -
Austin Community College
Austin, TX08.2025
Gap Year
08.2023
Bachelor of Arts in Philosophy - undefined
Montana State University
Bozeman, MT05.2021
High School Diploma -
Liberal Arts And Science Academy
Austin, TX05.2020
Skills
- Effective guest service skills
- Problem-solving skills
- Positive and professional
- Reliable and punctual
- Verbal/written communication
- Group and individual instruction
- Daily workflows
Volunteer Experience
Foster Parent at Austin Animal Center for 10 years
Hobbies and Interests
- Bouldering
- Sport Climbing
- Writing Album Reviews and Analysis
- Drawing
- Vinyl and CD Collection
- Up-Cycling Fashion
Timeline
Sales Associate
Tomlinson's Feed
07.2022 - Current
Shift Lead
NadaMoo
06.2021 - 03.2022
Dog Walker/Trainer
The Sporty Dog
06.2021 - 01.2022
Tutor
Self-Employed
08.2016 - Current
Bachelor of Arts in Philosophy - undefined
Montana State University
Associate of Arts General Studies -
Austin Community College
Gap Year
High School Diploma -
Liberal Arts And Science Academy
Similar Profiles
Jennifer PerezJennifer Perez
Team Member at Tomlinson'S Feed & PetTeam Member at Tomlinson'S Feed & Pet
Laura WiseLaura Wise
Customer Service/Jewelry at Tomlinson's WholesaleCustomer Service/Jewelry at Tomlinson's Wholesale
Angelika VlamisAngelika Vlamis
Fast Food Cashier at Tomlinson's RestaurantFast Food Cashier at Tomlinson's Restaurant