Summary
Overview
Work History
Education
Skills
Languages
Timeline
HONORS
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Fhamida Akther

Freeport

Summary

Professional with deep expertise in operational analysis, equipped to drive impactful results. Skilled in data analytics, process optimization, and strategic planning. Known for strong collaboration, adaptability, and delivering consistent outcomes. Respected for analytical thinking, problem-solving, and communication abilities.

Overview

10
10
years of professional experience

Work History

Senior Operational Analyst

MTA Business Service Center (BSC)
11.2022 - Current
  • Perform extensive research for inconsistency in cyclical activities and assist to maintain uniformity.
  • Analyzed operational data to identify trends and recommend process improvements.
  • Work in special projects like testing internal control processes, provide suggestions for exceptions.
  • Developed and implemented reporting tools to enhance decision-making efficiency.
  • Review cross-team activities to resolve intermediate issues and errors.
  • Analyzed financial data to identify trends, enhancing forecasting accuracy and supporting decision-making.
  • Developed detailed financial models to assess investment opportunities, driving strategic planning initiatives.
  • Evaluated performance metrics and conducted variance analysis, providing insights for operational improvements.
  • Mentored junior analysts on best practices in financial modeling and analytical techniques, fostering team development.
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Analyzed financial data to identify trends and discrepancies, ensuring accurate reporting.
  • Developed and maintained complex spreadsheets for budgeting and forecasting processes.
  • Collaborated with cross-functional teams to streamline accounting procedures and improve efficiency.
  • Prepared monthly financial statements, ensuring compliance with regulatory standards and internal policies.

Accounts Payable Analyst

MTA Business Service Center Manhattan, NY
04.2017 - 10.2022
  • Effectively identify and resolve accounting problems within the department making them consistent with best practices.
  • Process invoices into PeopleSoft, as well as troubleshoot invoices that are returning to the vendors.
  • Highly involved with vendors; efficiently handling the vendors’ inquiries, acting as liaison between the BSC & agencies.
  • Process reimbursement, assign to workflow, track, and report status as needed.
  • Reconcile and validate customer work performance files and various transactions entered PeopleSoft.
  • Special projects as requested.

Account Payable Intern

MTA Business Service Center Manhattan, NY
04.2016 - 03.2017
  • Reviewed all invoices for appropriate documentation and approval prior to payments.
  • Sorted and distributed incoming mail and assigned travel authorizations number.
  • Prioritized invoices according to cash discount potential and payment terms.
  • Matched invoices to checks, obtain all signatures for checks, and distributed checks.
  • Reconciled vendor statements analyzed and resolved discrepancies.
  • Audited and processed credit card bills, checks requests and Siebel requests.

Education

Master of Business Administration - Human Resources

King Graduate School, Monroe College
New York, NY

Bachelor of Business Administration - Finance, Information Technology & Social Responsibilities

Baruch College, City University of New York
New York, NY

Skills

  • Proficient in PeopleSoft and Microsoft Office
  • Budgeting and financial analysis
  • Operational risk assessment
  • Data analysis expertise
  • Financial reporting and auditing
  • Analytical thinking
  • Financial statement analysis
  • Financial and operational reporting
  • GAAP understanding
  • General ledger management
  • Balance sheet analysis
  • Financial management

Languages

Hindi
Bengali
Urdu
English

Timeline

Senior Operational Analyst

MTA Business Service Center (BSC)
11.2022 - Current

Accounts Payable Analyst

MTA Business Service Center Manhattan, NY
04.2017 - 10.2022

Account Payable Intern

MTA Business Service Center Manhattan, NY
04.2016 - 03.2017

Bachelor of Business Administration - Finance, Information Technology & Social Responsibilities

Baruch College, City University of New York

Master of Business Administration - Human Resources

King Graduate School, Monroe College

HONORS

Delta Mu Delta International Honor Society Award, Monroe College Graduate Bronze Award, Alpha Beta Psi, National scholarship program.

Fhamida Akther