Joshua Benjamin

Operated and monitored machinery for the labeling and packaging of pharmaceutical vials, ensuring compliance with cGMP (current Good Manufacturing Practices) at all times.

Troubleshot and resolved mechanical issues with production equipment to minimize downtime and maintain continuous operations.

Refilled machines with necessary materials, including labels, tape, and packaging boxes, to ensure a smooth workflow.

Managed the movement of finished goods by safely transporting and organizing pallets of vials to cold storage and other storage areas, adhering to temperature control and safety standards.

Maintained thorough documentation of production processes, machine performance, and time logs, ensuring accuracy for quality control and regulatory compliance.

Wore appropriate sterile attire, including a bunny suit, while working in clean room environments to prevent contamination and maintain the integrity of the product.

Collaborated with team members and leadership to support efficient operations in a fast-paced, high-stakes manufacturing environment.

Sold a variety of products, including smartphones, laptops, phone accessories, and gaming consoles, providing in-depth knowledge and helping customers select the best products based on their needs.

Assisted customers in troubleshooting phone issues, offering solutions, and guiding them to repair services when needed.

Achieved top sales performance for phone add-ons and monthly subscription plans for the month of February, demonstrating strong sales techniques and customer relationship-building skills.

Worked extensively with Microsoft Word and Excel to create and present sales reports, track performance, and showcase sales trends and graphs to management.

Helped open and close the store, managing cash handling, inventory checks, and ensuring that all operational procedures were followed.

Developed extensive knowledge of sales strategies, customer service, and product features, contributing to improved sales results and customer satisfaction.

Trained new team members on food safety practices, including proper food storage temperatures, handling procedures, and sanitation standards.

Stocked and organized frozen, refrigerated, and dry food items, ensuring products were properly labeled, rotated, and maintained according to safety standards.

Managed inventory by ordering supplies, and overseeing the movement of products from truck deliveries to the store's walk-in coolers and shelves.

Received and signed off on trucked orders, ensuring all items were delivered accurately and on time.

Gained cross-functional experience by working in all store departments, including Clothing, Electronics, Toys, and Customer Service, where I supported team members and assisted customers with various needs.

Assisted in the setup and launch of a new Target store, contributing to the store’s organization and layout, and gaining knowledge of planogram creation and product placement.

Supervised a team of 4 to 10 employees, ensuring smooth daily operations, maintaining high productivity, and fostering a positive work environment.

Managed inventory and ordered food supplies, ensuring the restaurant maintained optimal stock levels, and minimized waste.

Oversaw food safety practices, including monitoring food temperatures, and ensuring compliance with health and safety regulations.

Led and conducted interviews to hire new team members, ensuring the right fit for the store's needs, and maintaining high-quality customer service.

Trained and developed new employees and managers, providing guidance on operational procedures, customer service, and company expectations.

Worked collaboratively with the management team to brainstorm and implement marketing strategies aimed at attracting more customers, and boosting sales.

Opened and closed the store, ensuring all operational procedures were followed, including cash handling, inventory checks, and safety protocols.