Career advancementFlexible work hoursPersonal development programsWork from home option4-day work weekHealthcare benefitsWork-life balance
1
Language
1
Certification
13
Years of experience
Results-driven and detail-oriented professional seeking a position in Business Administration and Management to leverage strong organizational, leadership, and problem-solving skills to streamline operations, enhance productivity, and support strategic business goals.
Work History
Business Administration Specialist
4 Years 6 Months
Southern Nevada Medical Center Veterans Affairs | 03.2022 - Current
Investigated authorizations and orders, utilized the Computerized Patient Record System (CPRS) to review medical records, and forwarded them for clinician review and supervisory approval, ensuring compliance with control points.
Extracted, prepared, and audited the Beneficiary Travel voucher daily batch for errors, reporting discrepancies to management and the leadership team for prompt resolution.
Used a variety of databases to gather information and other programs that were developed. Facilitated intake of military veterans and their families' inquiries and issues as the first point of contact, aiming for one-touch problem resolution. Addressed issues until resolved and escalated issues, adhering to organizational and federal regulations.
Accomplishment: Supervisory Ready Program Graduated
Developed and maintained filing systems for patient records, ensuring compliance with regulations.
Coordinated administrative functions to enhance operational efficiency and support healthcare services.
Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorization system.
Coordinated departmental meetings effectively by managing schedules across multiple teams while ensuring all necessary materials were prepared ahead of time.
Volunteered to help with special projects of varying degrees of complexity.
Security Forces Assistant
2 Years 3 Months
60th Security Forces Squadron | 12.2019 - 03.2022
Conducted local background record checks and inspected weapons to classify and verify eligibility for registration, ensuring compliance with regulations through NCIC checks.
Entered data into information systems to initiate and update clearance information, facilitating the issuance of vehicle passes and identification badges through personal identification system access.
Input data into information systems to initiate, update, and retrieve clearance information on an organization. Access a personal identification system to issue vehicle passes and identification badges.
Met with applicants for security clearances to verify accuracy and completeness of information, ensuring thorough vetting for security compliance.
Coordinated logistics for personnel movements and equipment transfers to enhance operational efficiency.
Implemented streamlined communication protocols to improve information sharing across departments.
(This is a federal job)
Community College Instructor & Student Mentor
1 Year 5 Months
Inter Coast Colleges | 09.2019 - 02.2021
Empowered students by developing comprehensive skill sets and diverse strategies to navigate higher education challenges during the COVID-19 pandemic.
Provided administrative support by preparing mail, copying, distributing correspondence, and managing daily activity reports to ensure smooth day-to-day operations.
Facilitating collaboration and coordination with co-instructors to optimize event execution and enhance pedagogical methodologies. Cultivated inclusive and cooperative educational settings that prioritize student well-being and foster a sense of security. Input new student data into an Excel spreadsheet while meticulously verifying the accuracy of information pertaining to each student's class assignments, academic performance metrics, and pertinent assessment requirements.
Coordinated with co-instructors to optimize event execution and enhance pedagogical methodologies while fostering inclusive educational settings that prioritize student well-being. Input new student data into an Excel spreadsheet while meticulously verifying the accuracy of information pertaining to each student's class assignments, academic performance metrics, and pertinent assessment requirements.
(Part-time; Hybrid)
Guest Service Representative/Night Auditor
5 Years 9 Months
West Wind Inn (USAF) | 03.2014 - 12.2019
Property consists of 560 rooms in 17 buildings. Average of 966 Reservations per year, totaling $10.1M in revenue. Conducted nightly audits verifying point-of-sale system functionality, ensuring accurate financial reporting.
Performed comprehensive financial and compliance audits of financial operations, enhancing accuracy in postings, collections, and cashier charges.
Utilized property management system (PMS) to manage guest information, process reservations, and ensure secure registration and credit authorization. Verifies registration information, secures credit card information, and authorizes the credit card for room charges.
(This is a federal job)
Education
Bachelor of Science - Supervisory Ready Program
Veterans Affairs | United States of America | 06-2024
Graduated with Certificate
Technical or occupational certificate - Pharmacy Technician
Inter Coast Colleges | Fairfield, CA, United States | 01-2017
Administration Clerk Agency Support Services at Department of Transport (MTS)Administration Clerk Agency Support Services at Department of Transport (MTS)