Fidel Aguirre
Hammond,IN
Summary
Organized and efficient Operations Supervisor supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
27
27
years of professional experience
Work History
Operations Supervisor
Silver Line Windows And Doors
09.1996 - 09.2023
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Analyzed department metrics and performance and reported findings to management.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Tracked company equipment, tools and technology to manage inventory.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Interceded between employees during arguments and diffused tense situations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Completed bi-weekly payroll for 30 employees.
Education
High School Diploma -
Holy Trinity High School
Chicago, IL09.1986
Skills
- Budget Administration
- Safety Oversight
- Compliance Management
- Logistics Coordination
- Quality Assurance
- Performance Monitoring
- Staff Supervision
- Employee Development
- Management
- Logistics Oversight
- Delegation
- Team Training
- Warehouse Operations
- SIOP
- Logistics Expertise
- Inventory Coordination
- Cycle Counting
Additional Information
- OSHA Industrial (10 year)
- Safety ( Safety Champion )
- Code of Conduct
- Leadership Essentials
- Quality Practices & Measurement
- ForkLift Trainer/Driver Certified
Timeline
Operations Supervisor
Silver Line Windows And Doors
09.1996 - 09.2023
High School Diploma -
Holy Trinity High School
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