Summary
Overview
Work History
Education
Skills
Timeline
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FIDEL AHUMADA GARCIA

Rialto,CA

Summary

Driven individual seeking operations leadership role that will allow me to use and expand my skills, challenging me to grow as a professional and as an individual. Entirely goal-oriented and optimistic.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Fulfillment Associate

Amazon Inc
RIALTO, CA
07.2020 - Current
  • Ensuring quality and inventory control.
  • Collaborating effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Following procedures at all times for personal and team safety.
  • Consistently exceeding quality and productivity goals.
  • Creating dialogue with leadership to find areas of improvement to keep meeting the site's quality expectations and goals.
  • Contributing to reducing Inventory Record Defect Ratio from 26,000 to a current 4-week average of 12,000, showing a 53% reduction.

Yard Lead

True Value Hardware Store
FONTANA, CA
06.2019 - 02.2020
  • Led a team of 5-10 Yard Department associates to meet overall customer satisfaction.
  • Coordinated customer deliveries on a timed schedule.
  • Played significant role in uplifting company image through excellent customer skills and service.
  • Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
  • Reduced safety issues, thoroughly cleaning construction areas to maintain regulatory compliance.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Entrusted by managers to keep Yard Department running effectively, meeting goals and expectations.

Fulfillment Associate

Amazon Inc
SAN BERNARDINO, CA
05.2016 - 04.2019
  • Performed as a team member to meet customer satisfaction and company goals for 3 years, including quality and productivity.
  • Communicated effectively with managers to overcome barriers.
  • Acquired experience in fast-paced workplace environments, including Outbound, Inbound, and Ship Dock departments.

Education

Bachelor of Arts - Communications

California State University - San Bernardino
San Bernardino, CA
08.2019 - 08.2021

Skills

  • Microsoft Office
  • Verbal and Written Communication
  • Customer Service
  • Productivity and Time Management
  • Problem Solving
  • Critical Thinking
  • Inventory Management and Planning
  • Organizational Skills
  • Quick Learner
  • Bilingual (Proficient in English and Spanish)
  • Safety processes and procedures

Timeline

Fulfillment Associate

Amazon Inc
07.2020 - Current

Bachelor of Arts - Communications

California State University - San Bernardino
08.2019 - 08.2021

Yard Lead

True Value Hardware Store
06.2019 - 02.2020

Fulfillment Associate

Amazon Inc
05.2016 - 04.2019

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FIDEL AHUMADA GARCIA