Fidel Fletcher
New York,NY
Summary
Possessing vigilant and dependable nature, equipped with foundational knowledge of safety protocols and emergency response. Understands importance of surveillance techniques and proficient in operating security equipment. Committed to ensuring safety and security while maintaining secure environment. Developed skills in security-focused environment, looking to transition into new field. Proficient in monitoring, problem-solving, and maintaining order. Brings strong focus on ensuring safety and maintaining secure environments to new opportunities.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Security Guard-BEST
Dumbo Flea Market
Brooklyn, NY
03.2026 - Current
- Implemented safety measures that enhanced overall security during events.
- Collaborated with team members to develop incident response strategies.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Developed emergency evacuation plans, ensuring staff readiness in case of incident.
- Led security briefings for new employees, ensuring high level of preparedness across team.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Security Guard-BEST
Museum of Broadway
New York, NY
07.2025 - Current
- Maintained detailed logs of daily activities, ensuring accurate documentation of events.
- Evaluated existing security processes, recommending improvements for increased efficiency.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
- Improved inventory control in retail environments, conducting regular checks to prevent loss.
- Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
- Improved public safety by vigilantly patrolling event spaces during high-traffic gatherings.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Examined doors, windows and gates to verify security.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Event Staff Security Guard-BEST
BARCLAYS CENTER
05.2025 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Conducted regular patrols to identify and address potential security risks.
- Trained new security personnel on protocols and emergency procedures, enhancing team readiness.
- Responded promptly to incidents, maintaining order and coordinating with local law enforcement.
- Managed access control, verifying credentials of individuals entering the venue.
- Provided excellent customer service, assisting guests with inquiries and concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Guard-BEST
FIFA VOLUNTEER CENTER
New York, NY
04.2026 - 07.2026
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to detect and prevent potential security breaches.
- Collaborated with event staff to maintain a secure environment during large gatherings.
- Engaged with the public to foster a positive atmosphere while ensuring security standards were met.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
- Examined doors, windows and gates to verify security.
Security Guard-BEST
Lincoln Center For The Performing Arts Inc.
New York, NY
08.2025 - 07.2026
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Guard Supervisor-BEST
Penn State University
University Park, PA
09.2025 - 10.2025
- Supervised daily security operations, ensuring compliance with university policies and safety regulations.
- Trained and mentored new security staff on protocols, enhancing team efficiency and performance.
- Conducted regular inspections of campus facilities to identify vulnerabilities and recommend improvements.
- Collaborated with law enforcement during incidents, facilitating effective communication and response strategies.
- Coordinated emergency preparedness drills, enhancing staff readiness for potential crises on campus.
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
- Collaborated with local law enforcement agencies to address potential threats in the community effectively.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Security Guard-BEST
USTA Billie Jean King National Tennis Center
Flushing, NY
08.2025 - 09.2025
- Conducted routine patrols to identify and resolve potential safety hazards.
- Monitored facility access and ensured compliance with security protocols.
- Assisted in training new security personnel on procedures and best practices.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Fostered safe shopping environment, quickly addressing customer concerns and incidents.
Line Service Technician
ATLANTIC AVIATION
04.2023 - 12.2023
- Provided safe and efficient aircraft services while ensuring a welcoming atmosphere for customers and guests.
- Performed essential aircraft servicing tasks, including fueling, lavatory service, ground power, and potable water delivery.
- Operated shuttle vehicles for transporting passengers, luggage, and cargo, enhancing operational efficiency.
- Collaborated with team members and aircraft crew to meet and exceed customer service requirements.
- Maintained a safe and secure ramp environment by adhering to safety regulations and procedures.
Sales Agent Supervisor
VERIZON
12.2022 - 03.2023
- Conducted door-to-door sales in various neighborhoods to enhance product visibility and client acquisition.
- Utilized persuasive techniques to effectively market and sell products and services, achieving sales goals.
- Provided mentorship and training to new staff in client engagement and sales methodologies.
- Fostered cooperative working relationships with team members to improve overall sales performance.
- Strategically re-engaged current and former customers to encourage upgrades and re-purchases.
Education
Bachelor of Science (BS) - Health Science
Alfred State College
Alfred, NY12-2022
Associate of Applied Science (AAS) - Biological Science
Alfred State College
Alfred, NY05.2021
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Emergency response
- Reporting skills
- Surveillance
- Access control
- Event security
- Threat assessment
- Crime prevention
- Traffic control
Certification
- F-04
- NYS Security License
Languages
English
Native or Bilingual
Japanese
Elementary
Spanish
Elementary
Timeline
Security Guard-BEST
FIFA VOLUNTEER CENTER
04.2026 - 07.2026
Security Guard-BEST
Dumbo Flea Market
03.2026 - Current
Security Guard Supervisor-BEST
Penn State University
09.2025 - 10.2025
Security Guard-BEST
Lincoln Center For The Performing Arts Inc.
08.2025 - 07.2026
Security Guard-BEST
USTA Billie Jean King National Tennis Center
08.2025 - 09.2025
Security Guard-BEST
Museum of Broadway
07.2025 - Current
Event Staff Security Guard-BEST
BARCLAYS CENTER
05.2025 - Current
Line Service Technician
ATLANTIC AVIATION
04.2023 - 12.2023
Sales Agent Supervisor
VERIZON
12.2022 - 03.2023
Bachelor of Science (BS) - Health Science
Alfred State College
Associate of Applied Science (AAS) - Biological Science
Alfred State College