Knowledgeable Property Manager experienced in overseeing building maintenance and enhancing operational efficiency. Delivered high-quality facilities upkeep and improvements through effective team management and resource optimization. Focused on problem-solving to drive operational success.
Work History
Building Service Supervisor
4 Years 2 Months
Silverstone Property Management Co. | 06.2022 - Current
Manage a portfolio consisting of 27 commercial and residential properties located in the area of Los Angeles County and Orange County, which collectively generate approximately $2 million in rental income and fees.
Supervise 3 properties on behalf of the City of Garden Grove.
Collect, review, and approve bids, project initiations, and renovations in conjunction with property landlords and contractors.
Monitor and conduct Annual and Monthly inspections alongside city inspectors, contractors, and landlords, adhering to city guidelines and regulations.
Oversee the maintenance, administration, and improvements of over 200 units, while maintaining a strong business relationship with more than 100 vendors.
Conducted regular inspections to ensure compliance with safety regulations and property management standards.
Supervised daily operations of building services teams, ensuring high standards of cleanliness and maintenance.
Coordinated schedules and assignments to optimize workforce productivity across multiple properties.
Monitored inventory levels and ordered supplies, while maintaining proper resources for operational needs.
Resolved tenant issues promptly, while providing positive relationships between residents and management team.
Election Poll Worker
2 Months
City of Cudahy & Maywood | 01.2022 - 03.2022
Managed voter check-in process to ensure compliance with election regulations.
Provided assistance to voters regarding polling procedures and ballot information.
Collected essential information from LA County voters to identify the appropriate voting locations and ballots.
Responded to customer inquiries and resolved issues both over the phone and in person, handling more than 75 calls daily.
Organized the voting events by arranging and setting up voting equipment, brochures, canopies, and informational sheets.
Conducted canvassing in the Southeast Los Angeles area, engaging with new voters for upcoming elections.
Mayoral Candidates – Elizabeth Alcantar and Eddie De La Riva.
On-Site Property Manager
1 Year 10 Months
SRO Housing | 01.2020 - 11.2021
Serve as the Onsite Manager responsible for the supervision of two residential apartment complexes with more than 100 units.
Oversaw the collection of rent from residents, utilizing Paycom and Yardi as the primary Management Office Software for daily operations.
Supervise the maintenance, administration, and improvement of all 117 residential units.
Ensure a 90% occupancy rate for each apartment complex while coordinating with new and prospective tenants.
Managed day-to-day operations of residential properties, ensuring high standards of maintenance and resident satisfaction.
Collect rent from residents, while operating Paycom and Yardi as the day to day Management Office Software’s
Developed and executed rental agreements, ensuring compliance with local housing regulations and policies.
Conducted regular property inspections to identify maintenance needs and improve overall property conditions.
Mentored junior staff in best practices for tenant engagement and property upkeep strategies.
Concert Manager
4 Years 4 Months
California State University Northridge | 06.2014 - 10.2018
Organized logistics for various event functions., assist, and organize a successful concert for 10 to 75 attendees.
Responsible for ensuring the precise execution of the event as requested by the student, instructor, or special guest performer.
Oversee an 8-stage monitor system, instrument cables, and instruments, as well as the setup and takedown of the concert.
Provided assistance to viewers and performers during events. with greeting and welcoming both viewers and performers.
Train and coordinate new hires regarding paperwork, concert assemblies, and equipment handling.
Schedule performers and staff on a 60-day calendar and ensure that contracts are signed and agreed upon.
Education
State Electrician Trainee
Universal Education Institute | West Covina
Construction Management
California State University Northridge | Northridge
Skills
Microsoft Word
Excel
Google Docs
Google Drive
Outlook 365
Yardi
Work order tracking
Excel
Waste disposal
Schedule coordination
Vendor management
Property maintenance
Property inspections
Client relations
Issue resolution
Team leadership
Certification
Business Law, OSHA 30- Hour Training, Gamma Zeta Alpha Fraternity Inc. (RZA)
Affordable Housing for Property Owners/Property Managers Certificate, HACLA Workshops, Real Estate Courses