Fidel Magallanes
Salinas,CA
Summary
Hardworking Field Service Technician bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality. Strong knowledge of hand and power tool operation and safety measures.
Overview
34
34
years of professional experience
Work History
Field Service Technician
Sears
10.2003 - Current
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Followed safety procedures to avoid injuries in field.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Produce Manager
Lucy's
10.1989 - 10.2003
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Recruited, hired, and trained initial personnel.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Cultivated interpersonal skills by building positive relationships with others.
Education
High School Diploma -
Alisal High School
Salinas, CA06.1989
Skills
- Courteous and Professional
- Safety assessment
- Training and mentoring
- Positive Attitude
- Problem-Solving
- PPE use
- Field Repairs
- OSHA Certification
Languages
Spanish
Native or Bilingual
Timeline
Field Service Technician
Sears
10.2003 - Current
Produce Manager
Lucy's
10.1989 - 10.2003
High School Diploma -
Alisal High School
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