Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FIDEL NUNEZ

HAISNES CITY,FL

Summary

Dynamic leader with a proven track record at Fibersurance, enhancing team performance through effective delegation and conflict resolution. Skilled in staff training and documentation, I fostered cross-functional collaboration, driving significant improvements in productivity and workplace morale. Committed to achieving operational excellence and elevating team capabilities.

Overview

27
27
years of professional experience

Work History

Lead Team/Supervisor

Fibersurance
09.2021 - Current
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.

Operations Clerk

Marken LLP
11.2015 - 11.2018
  • Responded to inquiries from callers seeking information.
  • Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
  • Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Shipping Clerk

Ocasa Inc.
02.2000 - 10.2015
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.

Grocery Manager

Winn Dixie Supermarket
11.1998 - 01.2000
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.

Education

Braddock Senior High School
Miami, FL

Skills

  • Effective leadership
  • Assignment delegation
  • Report preparation
  • Performance improvement
  • Complaint handling
  • Staff training
  • Team scheduling
  • Attention to detail
  • Team supervision
  • Daily workflow improvement
  • Problem-solving
  • Documentation and reporting

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Lead Team/Supervisor

Fibersurance
09.2021 - Current

Operations Clerk

Marken LLP
11.2015 - 11.2018

Shipping Clerk

Ocasa Inc.
02.2000 - 10.2015

Grocery Manager

Winn Dixie Supermarket
11.1998 - 01.2000

Braddock Senior High School

Similar Profiles

CREATE PROFILE
FIDEL NUNEZ