Fidel Resendiz
5115 135th st Crestwood,IL
Summary
Growing up with an immigrant family allowed me to understand what a Latins American dream can consist of. Ever since i was a young child, i have dreamt of being a police officer. Growing up i saw self-improvement within my family, and family member's. This showed me working hard for what you want to achieve is a possibility. Once i reached the legal age to start working in Illinois, i got a job in which i would later continue to grow as a leader and being promoted to a leadership role. I began to search for opportunities, so i continue my work ethic towards my future career goal. I have played football from the ages 5-18, in this sport i learned how critical it is to be coachable and to understand what is being taught. I was later on able to connect this skill to my work ethic allowing myself to be teachable and a understanding worker.
Overview
2
2
years of professional experience
Work History
Community Service Officer
Blue Island Police Department
11.2023 - Current
- Enhanced community safety by conducting preventive patrol.
- Wrote citations for offenders and explained procedures.
- Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
- Promoted positive community relations by attending various events and locations as a representative of the police department.
- Supported law enforcement officers in emergency situations, providing proper traffic control.
- Learned how to properly communicate over the radio, providing dispatch more persist information.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in community events to promote services and engage with public.
Police Cadet
Crestwood Police Department
09.2023 - Current
- Prevented dangerous situations from escalating by using de-escalation tactics when interacting with individuals experiencing mental health crises or under the influence of drugs or alcohol.
- Stayed current with evolving law enforcement trends, attending ongoing professional development courses to enhance skills and knowledge applicable to a future career as a police officer.
- Enhanced public safety by conducting routine patrols.
Crew Chief
Portillos Restaurant
12.2021 - Current
- Cross-trained crew members on different duties to increase coverage.
- Monitored employee food handling, safety and uniform requirements.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
- Provided exceptional guest service by addressing special requests, dietary restrictions, and any other needs to create a memorable dining experience.
- Greeted customers and answered inquiries regarding menu items and specials.
- Boosted overall operational efficiency by continuously reviewing workflows, identifying areas for improvement, and implementing necessary changes.
- Monitored food quality and freshness throughout day.
- Increased employee retention by implementing thorough training programs and providing ongoing support.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Resolved problems, improved operations and provided exceptional service.
Early Morning Stocker
Menards
10.2023 - 01.2024
- Greeted store customers and discussed needs.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Picked and packed order items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Restaurant Team Member
Wendy's Restaurant
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Monitored food quality and freshness throughout day.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Science - Criminal Justice
Moraine Valley Community College
Palos Hills, IL12.2025
High School Diploma -
Alan B Shepard Highschool
Palos Heights, IL05.2023
Skills
- Traffic Control
- Trained in defensive tactics
- Emergency Response
- Report Writing
- Fingerprinting
- Community Relations
- Community Engagement
- Physically Fit
- Problem Resolution
- Fast Learner
- Critical Thinking
- Active Listening
Fishing
As a young child i grew a desire to fish, during this time i was allowed me to make connection with my family. I have gotten close with my grandfather by going fishing with him, and even having our first kayaking experience this year (2023). I have strengthen bonds with family and friends with a simple fishing trip.
Languages
Spanish
Native or Bilingual
Timeline
Community Service Officer
Blue Island Police Department
11.2023 - Current
Early Morning Stocker
Menards
10.2023 - 01.2024
Police Cadet
Crestwood Police Department
09.2023 - Current
Crew Chief
Portillos Restaurant
12.2021 - Current
Restaurant Team Member
Wendy's Restaurant
Associate of Science - Criminal Justice
Moraine Valley Community College
High School Diploma -
Alan B Shepard Highschool
Similar Profiles
Martin NietoMartin Nieto
Part-Time Police Officer, 32 Hrs Per Week at Island Lake Police DepartmentPart-Time Police Officer, 32 Hrs Per Week at Island Lake Police Department
Brandt SamuelsonBrandt Samuelson
Peace Officer at Rock Island Police DepartmentPeace Officer at Rock Island Police Department
Kevin DeyeKevin Deye
Technical Services Specialist at Blue Ash Police DepartmentTechnical Services Specialist at Blue Ash Police Department