Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
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FIDELIA RITA EKEWOBA

Houston,USA

Summary

Dedicated healthcare and client service professional with over five years of combined experience in patient support, customer relations, and academic tutoring. Skilled in providing exceptional service in fast-paced, technology-driven environments. Demonstrates strong communication, multitasking, and problem-solving abilities while maintaining accuracy, confidentiality, and compliance with regulatory standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tutor

Houston Community College
Houston, TX
02.2024 - 05.2025
  • Provided one-on-one tutoring in Anatomy & Physiology I & II.
  • Developed personalized study plans and supplemental learning resources.
  • Monitored student progress and supported exam preparation.

Chief Pharmacist / Practice Manager

Hartford Pharmacy Nigeria Limited
01.2021 - 11.2022
  • Supervised medication procurement and ensured inventory accuracy.
  • Filled prescriptions and communicated care instructions to patients.
  • Set team sales targets and analyzed daily revenue reports.
  • Coordinated outreach programs to promote community health awareness.

Pharmacist Intern

GSK Nigeria
10.2019 - 11.2020
  • Supported production and distribution of pharmaceutical products.
  • Delivered product benefit presentations and collected customer feedback.
  • Assisted in marketing strategies to improve brand adoption.

Compliance and Risk Analysis

Lead way Assurance Company Limited
Lagos , Nigeria
01.2019 - 09.2019

Reviewed client and internal records to ensure compliance with regulatory and privacy standards.

  • Documented findings and prepared compliance reports for management review.
  • Monitored workflows to identify operational or procedural risks.
  • Collaborated with cross-functional teams to uphold adherence to policies and regulations.
  • Maintained digital logs of daily activities, incidents, and communications.

Education

Associate of Science - Biology

Houston Community College
Houston, TX
05-2025

Bachelor of Pharmacy -

Pan Pacific University
Philippines
06.2019

Skills

  • Customer and patient support
  • Healthcare coordination
  • Client communication
  • Data entry and documentation
  • CRM navigation
  • Workflow management
  • Confidential data handling
  • Problem resolution
  • Health assessment
  • Medication procurement
  • Professional phone etiquette
  • Remote support
  • Team collaboration
  • Time management
  • Academic tutoring

Certification

  • Basic Life Support (BLS), American Heart Association, 01/01/25
  • Philippine Red Cross Disaster Response Training, 01/01/17

Volunteer Experience

  • Philippine Red Cross — Disaster Response, Blood Donation, Community Health
  • Sacred Heart Hospital Urdaneta — Pharmacy Volunteer
  • Mopheth Pharmacy — COVID-19 Prevention Outreach
  • Nimah Foundation — Mother & Child Care; COVID-19 Awareness

Languages

English, Fluent

Timeline

Tutor

Houston Community College
02.2024 - 05.2025

Chief Pharmacist / Practice Manager

Hartford Pharmacy Nigeria Limited
01.2021 - 11.2022

Pharmacist Intern

GSK Nigeria
10.2019 - 11.2020

Compliance and Risk Analysis

Lead way Assurance Company Limited
01.2019 - 09.2019

Associate of Science - Biology

Houston Community College

Bachelor of Pharmacy -

Pan Pacific University
FIDELIA RITA EKEWOBA
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