FIDELIS CHICK
Agile Delivery , Scrum Master
Edmonton,AB
Summary
Bilingual experience IT profession with skills in leading cross-functional teams and managing large-scale technology projects. Proven track record of delivering high quality software products through rigorous agile and project management methodologies. Successfully driven improvements in teams’ productivity and project delivery speeds. Proficient in project planning, risk management, stakeholder communication, and fostering continuous improvement. Adept at resolving conflicts, optimizing processes, and driving successful project delivery. Seeking to leverage my expertise in agile methodologies and project management to enhance team productivity and achieve organizational goals.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Agile Delivery Manager
Tyk Technologies
09.2023 - Current
- Established and enforced a two-month release cadence, achieving scope and code freeze deadlines, resulting in a 90 % on-time release record
- Coached and mentored two Agile teams, increasing team productivity and deployment speed by 30% through effective Agile practices
- Collaborated with the Software Engineering Manager to align the roadmap, resulting in an increase in delivery speed, an improvement in safety measures, and a boost in automation efficiency
- Served as the main communication link, providing bi-weekly updates to stakeholders, which improved project transparency and stakeholder satisfaction
- Enhanced acceptance criteria standards, resulting in an increase in sprint efficiency and reduction in defects
- Implemented definitions of ready/done, BDD, and Gherkin to ensure measurable, implementable, and binary criteria, including non-functional aspects
- Led and coached 2 Agile teams, increasing deployment speed and productivity, while mentoring team members on Agile and industry best practices
- Utilized Agile metrics for precise tracking and reporting, enhancing project transparency and enabling data-driven decision-making
- Implemented CI/CD pipelines that reduced deployment errors and enhanced the dashboard's performance metrics, including response times and error rates
- Achieved key milestones, including the on-time launch of the API Management Dashboard, with 95% of planned features integrated at release and achieving an on-time release record
- Initiated post-launch feedback loops and led the integration of enhancements that increased user satisfaction ratings
Scrum Master
Tyk Technologies
01.2022 - 09.2023
- Facilitated agile ceremonies including iteration planning, iteration review, retrospectives, and daily standups
- Created a forum for discussing vision, goals, and Product Backlog items amongst the team
- Applied techniques for effective workflow visualization and management (e.g., Kanban or Scrum Boards)
- Identified, managed, and helped mitigate issues and risks, with particular emphasis on timely, removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
- Facilitated identifying and enacting improvement strategies to increase the productivity of the team and quality of deliverables
- Ensured team execution and delivery to committed sprint work- maintaining the momentum of the initiative and upholding a sustainable pace of delivery; tracked agile metrics to provide statistical proof of momentum and sustainability
- Understood long-term product planning/ roadmap and helped inform development teams to create quicker gains for the benefit of the end user
- Ensured that proper lightweight documentation (captured in artifacts such as program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
- Gained in-depth knowledge of the planning and monitoring of business analysis, lifecycle management of requirements, requirements analysis and design definition, evaluation of solutions, and clearance of requirements and collaboration
- Technical Environment: Jira, Confluence, MS Azure DevOps, Git, Jenkins, Cucumber, MS Project, Slack
- Desjardins
Scrum Master
10.2020 - 01.2022
- Led daily stand-ups, sprint planning, reviews, and retrospectives to ensure efficient team operations and adherence to Agile methodologies
- Proactively identified and resolved blockers, improving team productivity and ensuring smooth sprint execution
- Mentored team members on Agile practices, enhancing understanding and implementation of Scrum methodologies
- Served as a key liaison between the team and stakeholders, ensuring alignment and satisfaction with project progress and outcomes
- Managed and optimized the use of Agile tools like JIRA and Confluence for effective tracking and backlog management
- Fostered a collaborative and inclusive team environment, enhancing communication and collective responsibility among team members
- Tracked and reported on team progress, adapting processes to maximize efficiency, resulting in an improvement in team velocity
- Initiated and led continuous improvement efforts that identified and implemented process enhancements, boosting productivity.
Scrum Master
Levio
04.2019 - 11.2020
- Facilitated Scrum meetings, helped the team adopt and assimilate the Agile way of working as well as overcome obstacles
- Supported the client in adopting the Agile Scrum method and ensure the well-being of the practice
- Supported and coach teams in understanding best practices and adopting tools such as Jira and Confluence
- Worked with stakeholders to assess the scope of the project and the tasks to be carried out, as well as project planning, timeline management and cost assessment
- Provided support to teams, evaluated and trained the team to higher levels of maturity in Agile environments
- Followed the Scrum methodology for managing project activities
- Hosted Scrum ceremonies, including planning, daily scrums and retrospectives
- Managed and tracked the progress of stories using the Scrum JIRA table
- Followed up on the progress of the project and raise deadlines and issues to the parties involved
- Assessed priorities in collaboration with product owners and ensure that they meet customer requirements
- Participated in the writing of stories, estimating and framing the work
- Created and maintained Kanban tables as needed
- Developed the creation of a project plan in sprint cycles and ensure delivery
- Monitored and reported on the progress of the project using Burndown, speed characters at regular intervals.
Business Analyst
Mobile Telecommunications Network – MTN
07.2012 - 10.2014
- Work on research, design, development, and integration of technology architectures and plans to align with business strategy, goals, and objectives
- Worked on the project to integrate AWS and Salesforce for our Organization’s applications to leverage AWS Cloud capabilities in storage, scalability, availability and fault
- Work with senior managers and other IT professionals to develop IT frameworks that support business applications
- Monitor and maintain compliance with Enterprise Architecture, Technology Standards, and Disaster Recovery/Business Continuity planning
- Worked with Quality Assurance team for testing and Business users for User Accepting Testing Worked on Agile development methodology
- Lead efforts to effectively communicate and collaborate with external and internal teams to analyze information needs and functional requirements to deliver artifacts as needed
- Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories
- Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions and workflow analysis.
Education
Post Graduate Certificate - Project Management
Humber College
Bachelor of Technology - Finance
University of Buea CMR
Skills
- Generative AI Overview for Project Managers - PMI
- Tools and Technical Capabilities:
- Jira
- Confluence
- MS Azure DevOps
- Git
- Jenkins
- Cucumber
- MS Project
- AWS Organizations
- AWS IAM
- AWS system manager
- Understanding of API and web services
- Soft Skills:
- Critical thinking and problem solving
- Facilitation mastery
- Advanced Communication
- Leadership and Team building
- Conflict Resolution and problem Solving
- Project and Change management
- Stakeholder engagement and continuous improvement
- Project Planning and Execution
- Risk Identification and Mitigation
- Agile Coaching and Team Mentoring
- Resource Allocation and Team Leadership
- Negotiation
- Project Management
Certification
- Certified SAFe 5 Scrum Master
- Professional Scrum Master I (PSM I) - srum.org
- Scrum Master Accredited Certification (SMAC)
- Project Management Professional (PMP) – Ongoing
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteImportant To Me
Company CultureFlexible work hoursPersonal development programsStock Options / Equity / Profit SharingTimeline
Agile Delivery Manager
Tyk Technologies
09.2023 - Current
Scrum Master
Tyk Technologies
01.2022 - 09.2023
Scrum Master
10.2020 - 01.2022
Scrum Master
Levio
04.2019 - 11.2020
Business Analyst
Mobile Telecommunications Network – MTN
07.2012 - 10.2014
Post Graduate Certificate - Project Management
Humber College
Bachelor of Technology - Finance
University of Buea CMR
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