Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fidelkys Rivas Francisco

Jersey City,USA

Summary

Proactive and detail-oriented warehouse and inventory professional with over 4 years of experience across logistics, shipping/receiving, and inventory control. Proven ability to lead high-performing teams, ensure compliance with safety and quality standards, and streamline operational workflows. Adept at identifying process inefficiencies and implementing solutions that improve accuracy and productivity. Seeking to leverage leadership, organizational, and problem-solving skills in a Quality Control Supervisor role.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Amazon
Kearny, NJ
10.2024 - 03.2025
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Staged and sorted multiple types of products for loading.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Warehouse Associate

Staci US
Jersey City, NJ
02.2024 - 08.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Maintained clean and organized work areas and operated tape machines, scales, and label printers.

Inventory and Receiving Control

ZT SYSTEMS
06.2023 - 01.2024
  • Led tracking and status updates for all inbound and outbound shipments.
  • Verified product integrity during receiving, ensuring quality and accuracy.
  • Maintained meticulous records for auditing and compliance.
  • Collaborated with shipping teams to resolve discrepancies and improve accuracy.

Assistant Chef and Salesperson

Cavanny Foods Restaurant
Hoboken, NJ
04.2022 - 11.2022
  • Assisted the head chef in food preparation and maintaining kitchen organization.
  • Promoted menu items and upsold products to customers, increasing restaurant sales.
  • Handled customer service duties including order taking, cash register operations, and resolving customer concerns.
  • Ensured compliance with health and safety regulations in a fast-paced environment.

Warehouse Fulfillment Associate

Amazon
06.2021 - 03.2022
  • Prepared and organized packages and pallets with correct merchandise counts.
  • Used scanners to read bar codes and followed prompts for task completion.
  • Lifted heavy materials, stood, walked, pushed, pulled, and reached during shifts.

Customer Service Representative

Santo Domingo
, Dominican Republic
08.2018 - 12.2019
  • Provided exceptional customer service by assisting clients with inquiries, product information, and resolving issues.
  • Handled high-volume phone calls, emails, and in-person interactions with professionalism and efficiency.
  • Maintained accurate customer records and supported sales initiatives.
  • Ensured customer satisfaction through prompt and effective service.

Education

Certificate - English As A Second Language (ESL)

Hudson County Community College
04.2025

High School Diploma -

Centro Educativo Evangélico Ebenezer
01.2017

Skills

  • Quality Assurance & Control
  • Inventory Auditing & Cycle Counts
  • Team Supervision & Training
  • Shipping & Receiving Operations
  • Process Improvement
  • Safety Compliance (OSHA-aware)
  • Microsoft Excel & Office Suite
  • Bilingual: English & Spanish

Timeline

Warehouse Worker

Amazon
10.2024 - 03.2025

Warehouse Associate

Staci US
02.2024 - 08.2024

Inventory and Receiving Control

ZT SYSTEMS
06.2023 - 01.2024

Assistant Chef and Salesperson

Cavanny Foods Restaurant
04.2022 - 11.2022

Warehouse Fulfillment Associate

Amazon
06.2021 - 03.2022

Customer Service Representative

Santo Domingo
08.2018 - 12.2019

Certificate - English As A Second Language (ESL)

Hudson County Community College

High School Diploma -

Centro Educativo Evangélico Ebenezer

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Fidelkys Rivas Francisco