Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Fidencio Martinez

9703 Portofino Ct ,CA

Summary

Dynamic technician with a proven track record at Tesla, excelling in troubleshooting and repair. Recognized for training new team members and enhancing safety compliance. Strong attention to detail and exceptional customer service skills contributed to consistently exceeding sales targets in previous roles. Committed to fostering relationships and driving results in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Technician

Tesla
10.2017 - 05.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Sales

GNC Live Well
08.2009 - 08.2017
  • Provided sales forecasts for product sales opportunities within assigned accounts.
  • Implemented effective sales strategies and plans, consistently achieving or exceeding established sales targets.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Boosted sales revenue by developing and implementing targeted sales strategies.
  • Implemented strategic sales techniques to upsell products and exceed monthly sales targets consistently.
  • Drafted sales contracts and warranty documents to facilitate sales transactions.
  • Increased regional sales by developing and executing strategic sales plans.
  • Increased sales conversion rate by effectively directing customers to appropriate departments and sales associates.
  • Generated personal sales to meet or exceed established sales goals.
  • Developed and executed successful sales strategies for consistently surpassing annual sales targets.
  • Increased showroom sales by implementing effective sales strategies and maintaining strong customer relationships.

Salesperson

M.E Fox
05.2007 - 01.2009
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Elixir Distributing

Salesman
05.2002 - 09.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.

Education

Diploma - Mathematics - Science- English

Aptos High School
100 Mariner Way
05.2001

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Quality control
  • Documentation and reporting
  • Work Planning and Prioritization
  • Customer interaction
  • Workload management
  • Deadline oriented
  • OSHA compliance
  • Team Training
  • Relationship building
  • Safety Equipment

Accomplishments

Top Sales at all companies.

Fluent in English and Spanish

Languages

English
Native or Bilingual

Timeline

Technician

Tesla
10.2017 - 05.2024

Sales

GNC Live Well
08.2009 - 08.2017

Salesperson

M.E Fox
05.2007 - 01.2009

Elixir Distributing

Salesman
05.2002 - 09.2007

Diploma - Mathematics - Science- English

Aptos High School

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