Dynamic Lien Release Specialist at Navy Federal Credit Union with a proven track record in optimizing workflows and enhancing team collaboration. Expert in compliance adherence and data input, I successfully streamlined release processes, mentored junior staff, and ensured timely project completion, fostering a positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Lien Release Specialist
Navy Federal Credit Union
Pensacola
09.2019 - Current
Coordinated release signing schedules with cross-functional teams to ensure smooth release processes.
Documented release procedures and maintained accurate project records.
Monitored release timelines and addressed potential delays proactively.
Optimized manual letter printing by implementing automated processes.
Coordinated with external vendors for third-party components used in the release process.
Mentored junior team members and managed employee relationships.
Engaged with various departments to optimize release workflows.
Streamlined communication between development and operations teams during releases.
Guaranteed adherence to applicable regulations and industry standards.
Maintained positive working relationship with fellow staff and management.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Processed invoices in accordance with company accounting procedures.
Administrative Assistant
Dean & Camper
Pensacola
08.2017 - 08.2018
Coordinated with medical providers to obtain relevant records for cases.
Communicated regularly with clients to provide updates on case status.
Prepared correspondence to clients, courts, insurance companies, and other parties involved in the case.
Organized case files for easy retrieval of documents at any time during litigation process.
Maintained client contact information database.
Reviewed and organized documents related to personal injury cases.
Performed data entry into computer systems to update client profiles or track status of case activities.
Coordinated medical records requests from physicians and hospitals.
Compiled evidence such as police reports, photographs, accident reconstruction reports.
Education
High School Diploma -
JM Tate High School
Cantonment, FL
05-1993
Skills
Team collaboration
Task prioritization
Data input
Compliance adherence
Accomplishments
S&S REL-OPOLY 2024 Community Chest Volunteer Award