Dedicated, self-motivated achiever who is committed to success and adept at juggling multiple tasks in a high-pressured environment.
Creative and innovative thinker, with excellent communication skills bringing energy, enthusiasm and leadership to problem solution.
Strong problem-solver, leadership, and time management skills.
Exceptional collaborator; able to bridge business and technology.
Motivating leader having track record of managing multi-discipline project teams with drive for operational excellence, teamwork, adaptability, accountability and integrity.
Responsible for delivering multiple medium and large-scale solutions while maintaining high quality and customer satisfaction.
Implemented programs using various software development life cycle (SDLC) methodologies including waterfall, Agile (Scrum) and hybrid structures with teams spread across continents.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Head of PMO
Ten-X, a Costar Group Company
06.2020 - Current
Lead strategic direction to adopt program management and agile best practices across Costar.
Responsible for planning, tracking, and driving execution of strategic initiatives.
Setup, prepare and maintain roadmap, delivery plans and resources allocation for executive team and product leadership. Provide leadership in assuring appropriate tools and dashboard used to plan and track in flight initiatives.
Guide project managers as they plan and oversee detailed implementation of programs.
Manage 17 employees, overseeing hiring, training and professional growth.
Head of PMO
Channel LLC, Ten-X Homes, Auction.com, Ten-X CRE
10.2014 - 05.2020
Managed Auction.com brand transformation to Auction.com Beyond the Bid.
Lead day to day project execution activities of the brand transformation with Marketing, Technology, Training and Leadership.
Monitored the teams Velocity, Sprint Burndown Chart, and created teams health metrics using JIRA and Confluence to track project deliverables.
Defined strategic direction for a various workstreams. Work closely with the executives to strategically plan and prioritized cross-functional programs with key stakeholders.
Defined a comprehensive portfolio/program roadmap through Aha! tool for the executive team. Publish weekly status updates for stakeholders ensuring transparency and visibility.
Facilitated cross-team releases, sprints, and retrospectives to plan efficient product releases on two-week sprint iterations.
Managed JIRA Cloud migration initiative. Cross-functionally work with internal and vendor teams to upgrade existing JIRA & Confluence prior to the Cloud Migration.
Sr. Program Manager (Consultant)
Wells Fargo
02.2013 - 10.2014
Managed applications email migration efforts for Dealer Services utilizing the WFDS email relay to the Enterprise Messaging Backboned.
Managed the system development (application compatibility and cross domain access) effort for XP to Win 7 migration. Partnered with development and infrastructure organization for the migration effort.
Performed Risk, Change, Quality and Scope Management to ensure successful outcome.
Sr. Product Manager/Agile PM
Hyundai Motor America
10.2011 - 02.2013
Successfully launched Hyundai and KIA username/password retrieval process which reduced calls to the Customer Service team.
Successfully launched ACH Payoff & Title request through Dealer Portal by automating the process and reducing the processing time by 50%.
Managed scrum ceremonies (Sprint Planning, Grooming, Daily Stand Up, Retrospective, and Reviews).
Product Manager/Agile Coach (Consultant)
Automobile Club of Southern California
06.2010 - 10.2011
Agile Transformation change agent to move our eCommerce team from Waterfall to Scrum. Coached and mentored scrum teams through sprint ceremonies including sprint planning, daily stand ups, sprint reviews, and retrospectives to drive greater team velocity and collaboration.
Managed product backlog and worked with stakeholders to prioritized stories.
Led weekly meetings with business stakeholders to ensure continued alignment in product roadmap strategy and roll out.
Product Manager/Agile Program Manager
Auction.com
02.2009 - 06.2010
Managed multiple projects for Online Auctions, from inception to implementation. Project budget ranging from 400K to 2.5M.
Identified and gathered product requirements.
Guide a cross-functional team including engineers and designers to refine requirements and deliver new product features.
Sr. Program Manager (Consultant)
TEKSystems
02.2004 - 02.2009
Various contracting opportunities with Superior Access, Realty Trac, Gateway, Ditech.com, Option One Mortgage, Ameriquest and Landsafe Credit.