Fieonna Tucker
St. Paul,MN
Summary
Dedicated sense of urgency with constant commitment to integrity, knowledge and quality of work A self-starter able to work with minimum supervision Adaptable to change and works well under pressure Possesses a “can-do” attitude Organized and efficient Executive Assistant with [Number] years of experience supporting top-tier executives in finance, sales, and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
CLINICAL AND TRANSLATIONAL SCIENCE INSTITUTE (CTSI)/UNIVERSITY OF MINNESOTA
06.2018 - Current
- Provides administrative support to CTSI’s chief of staff which
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Responsible for the planning, organizing and managing of complex events such as the annual Child Health Dinner Forum, the Power of Partnership, and CTSI’s Semi-Annual Gathering
- Researches and secures venues
- Plan menus, order food and hire caterers
- Prepares and distributes event invitations
- Provides administrative support to the chief of staff for external and internal meetings, planning initiatives, and special projects
- Assists with planning and establishing work goals, tasks, timelines and resources for various projects
- Maintains calendar and schedules meetings
- Process financial documents, such as reimbursements, p-card reconciliation, expense reports, etc
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
Executive Administrative Assistant
ATLANTA BUSINESS LEAGUE
01.2016 - 01.2017
- Coordinated six signature yearly events, conducted research, updated databases, and performed administrative duties
- Assisted with the event planning and coordination of six yearly events
- Trained and educated staff on event procedures
- Ensured 'day of' event went smoothly by taking a proactive approach to handling issues and troubleshooting any emerging problems
- Managed event-related deliverables and deadlines
- Created an event spreadsheet to manage and track all event logistics
- Edited/proofread correspondence for all online and print publications
- Assisted President and Vice-President with scheduling and organizing meetings, kept daily calendar, created agendas and prepared meeting materials
- Typed, formatted and produced proposals, presentations, correspondence, and standard reports
- Answered phone call inquiries, researched and resolved problems; greeted all visitors and maintained company compliance
Owner/Caregiver
TUCKER PERSONAL CARE
01.2014 - 01.2016
- Provided direct patient care for elderly clients
- Assisted with bathing, dressing and other personal hygiene activities
- Administered medication, and kept a daily journal of medicine intake
- Observed patients' conditions, measuring and recording food and liquid intake and output and vital signs, and reported changes to professional staff
- Provided patients with help walking, exercising, and moving in and out of bed
- Transported clients to locations outside the home
- Performed housekeeping duties, such as cooking, cleaning, washing clothes, dishes and running errands
Sales Coordinator
AMERICAN UNITED LIFE/ONEAMERICA
01.2007 - 01.2013
- Provided sales and marketing support for the Atlanta Regional Market
- Resolved escalated client issues and concerns
- Guided clients through the implementation and new business process which included submitting data feeds and making enrollment changes on the carrier’s website
- Prepared cases for new business submission to underwriting which included: master application, individual applications, rates and benefits selected
- Formulated, delivered and explained new administrative kits to clients
- Created enrollment materials detailing new benefits or plan changes to groups
- Managed Request For Proposals (RFP) responses for prospective brokers
Education
No Degree - Business Administration
Strayer University
Marietta, GAA.A. - Business Administration and Accounting
Minnesota School of Business
01.1992
Skills
- Word
- Excel
- PowerPoint
- Google Docs
- Google Sheets
- PeopleSoft - EFS/Finance
- Office Management
- Meeting Planning
- Event Coordination
- Project Planning
- Project Management
Certification
Project Management Certification -
College of Continuing and Professional Studies
University of Minnesota
Timeline
Executive Administrative Assistant
CLINICAL AND TRANSLATIONAL SCIENCE INSTITUTE (CTSI)/UNIVERSITY OF MINNESOTA
06.2018 - Current
Executive Administrative Assistant
ATLANTA BUSINESS LEAGUE
01.2016 - 01.2017
Owner/Caregiver
TUCKER PERSONAL CARE
01.2014 - 01.2016
Sales Coordinator
AMERICAN UNITED LIFE/ONEAMERICA
01.2007 - 01.2013
A.A. - Business Administration and Accounting
Minnesota School of Business
Project Management Certification -
College of Continuing and Professional Studies
University of Minnesota
No Degree - Business Administration
Strayer University
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