Fihorela Jovel

Proven customer service expert from Big Lots Stores, Inc., where I excelled in customer engagement and transaction accuracy. Demonstrated professionalism and empathy, ensuring customer satisfaction and repeat business. I helped mentored new staff, enhancing team performance. Skilled in customer assistance and cash handling, my work ethic significantly contributed to the store's positive environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.