Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Fiifi Ohemeng-Tinyase

MASTER STUDENT
Duesseldorf

Summary

An extremely analytical, adventurous and change-oriented Graduate holding Bachelor of Arts in International Economics Relations, Customer Service Management. Experience in assessing customer desires and requirements. Committed draws strength from challenging tasks. Experience in assessing customer desires and requirements and generating a product that successfully meets those standards.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

STUDENT ASSISTANT IN MARKETING

Hoschule Niederrhein
10.2023 - Current
  • Assisting in the development and execution of marketing strategies aimed at attracting international students to the university
  • Generating reports to assess the effectiveness of marketing campaigns and identify areas for improvement

ACCOUNT MANAGER

TREODERO
07.2019 - 02.2022
  • Worked with Customer Service and Product Development departments to enhance overall customer experience
  • Answered customer queries and concerns to the best of my ability
  • Developed and implemented effective campaigns
  • Communicated the progress of quarterly initiatives to internal and external stakeholders

International Monetary Fund Sensitisation on Ukraine

(PUET - Ukraine)
01.2019 - 07.2019

University Scientific Conference Assistant

PUET Poltava
01.2018 - 01.2018

ADMINISTRATIVE MANAGER

ASENJOY HOLDINGS GHANA LIMITED
08.2015 - 07.2016
  • Provided optimal assistance to the General Manager and handled a variety of tasks
  • Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager, and Broker
  • Keep abreast with all organizational changes and business development and ensure operations adhere to policies and regulations
  • Communicating with customers for their orders for delivery, complaints and providing solutions

MARKETING OFFICER

EXXON PETROLEUM COMPANY LIMITED
01.2013 - 06.2015
  • Assisted in the creation of graphic materials for the use of the marketing department
  • Formulate strategies to increase companies market share as well canvassing for business clients for the company
  • Researched keywords relevant to marketing efforts of clients
  • Organized and analyzed data and marketing results

Education

Masters Degree - International management

Hoschule Niederrhein Düsseldorf
09.2022 - 05.2024

Bachelor Degree - undefined

Poltava University of Economics and Trade (PUET)
02.2017 - 05.2020

Customer Service Management Certificate - undefined

Institute of Management and Public Administration
05.2015 - 05.2015

Skills

Customer Serviceundefined

References

  • Mr Boateng Asare Kena, Glico Insurance Company Limited, +233-244212664
  • Gerasimenko Svitlana Mykolayivna, Poltava University of Economics and Trade, 380 (97) 749 31 59
  • Prof. Martin Wenke, Hocschule Niederrhein, 02166854511

Timeline

STUDENT ASSISTANT IN MARKETING

Hoschule Niederrhein
10.2023 - Current

Masters Degree - International management

Hoschule Niederrhein Düsseldorf
09.2022 - 05.2024

ACCOUNT MANAGER

TREODERO
07.2019 - 02.2022

International Monetary Fund Sensitisation on Ukraine

(PUET - Ukraine)
01.2019 - 07.2019

University Scientific Conference Assistant

PUET Poltava
01.2018 - 01.2018

Bachelor Degree - undefined

Poltava University of Economics and Trade (PUET)
02.2017 - 05.2020

ADMINISTRATIVE MANAGER

ASENJOY HOLDINGS GHANA LIMITED
08.2015 - 07.2016

Customer Service Management Certificate - undefined

Institute of Management and Public Administration
05.2015 - 05.2015

MARKETING OFFICER

EXXON PETROLEUM COMPANY LIMITED
01.2013 - 06.2015

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Fiifi Ohemeng-TinyaseMASTER STUDENT