Fikirie Mersha
Detail-oriented Civil Engineering professional with extensive hands-on experience in structural analysis, construction materials testing, quality control, site supervision, and project documentation, combined with strong IT support experience in laboratory and corporate environments. Skilled in ASTM-standard testing of concrete, soil, asphalt, and aggregates, blueprint reading, surveying, structural calculations, cost estimation, and quantity takeoffs. Experienced in supporting engineering design, construction planning, and field operations while collaborating effectively with engineers, contractors, inspectors, and multidisciplinary teams. Proficient in engineering and technical software including SAP2000, SAFE, MX Road, Eagle Point, and Microsoft Office Suite, with IT expertise in Windows troubleshooting, Active Directory, ServiceNow, Office 365, Google Workspace, hardware/software support, and laboratory system support. Committed to applying engineering principles, industry codes, safety standards, and technology solutions to deliver high-quality, efficient, and sustainable projects in dynamic environments.
Work History
Materials Testing Technician
4 Months- Perform ASTM-standard field and laboratory testing of construction materials including concrete, soil, asphalt, and aggregates.
- Conduct concrete testing including sampling, slump testing, air content testing, temperature measurements, cylinder preparation, and compressive strength testing.
- Perform soil testing including density, moisture content, and compaction verification.
- Supported construction quality control activities, ensuring compliance with project specifications, ASTM standards, and safety requirements to maintain project integrity.
- Prepared detailed field inspection reports, test records, and documentation to facilitate informed decision-making.
- Communicated testing results, observations, and deficiencies to engineers, contractors, and project managers, enhancing collaboration and addressing issues promptly.
- Maintain laboratory procedures and follow OSHA safety guidelines.
Laboratory IT Support Specialist
2 Years- Delivered technical support for laboratory users, computers, and scientific equipment in regulated pharmaceutical environment, ensuring compliance and operational continuity.
- Installed, configured, and maintained Windows operating systems, hardware, and software applications.
- Supported laboratory instruments and computer systems, minimizing downtime and enhancing operational efficiency.
- Managed technical incidents and service requests using ServiceNow ticketing system.
- Assisted with user account management, Microsoft Office 365 applications, and system access requests.
- Coordinated with laboratory, engineering, and IT teams to troubleshoot technical issues, facilitating timely resolutions.
- Maintained documentation and followed IT security and compliance procedures.
IT Support Specialist
2 Years- Delivered desktop support and technical assistance to enhance user experience for employees and computer users.
- Installed and configured computers, printers, software applications, and network devices.
- Diagnosed and resolved hardware, software, and connectivity issues.
- Supported Windows environments, Microsoft Office applications, and user accounts.
- Facilitated technical guidance, troubleshooting, and system training to empower users in resolving issues independently.
Field Engineer / Civil Engineer
4 Years- Supervised construction activities and ensured compliance with engineering drawings, specifications, and project requirements.
- Conducted construction inspections, monitored quality control, and reported on project progress to ensure compliance with standards.
- Prepared quantity take-offs, material estimates, and project documentation.
- Coordinated with contractors, engineers, and construction crews to efficiently resolve field issues and maintain project timelines.
- Supported concrete works, structural construction, road projects, and infrastructure development.
- Reviewed engineering drawings and performed field measurements to verify accuracy and adherence to project specifications.
- Monitored construction quality, safety procedures, and project progress.
Education
Associate Degree - Computer Science
- Relevant Coursework:
- Programming Fundamentals
- Data Structures
- Web Development
- Database Concepts
- Software Development
Bachelor of Science - Civil Engineering
Skills
Certification
- Google IT Support Professional Certificate
- Technical Training Program – Evangadi Networks Full Stack Web Application Development