Sierra Regan

As a Demo Event Specialist, it's my job to engage with customers and educate them about the product I am demoing. My tasks include;

• Preparing and sanitizing a cart to use for my event.
• Ensuring my cart is cleaned and sanitized at least every half hour, and my gloves are fresh.
• Taking and documenting temperatures after product is cooked, or if product is chilled, to ensure safe consumption.
• Engaging with customers and informing them about the product, answering questions and inquiries.
• Ensuring my cart is cleaned and sanitized at the end of my shift. This includes washing and sanitizing any dishes used throughout the event.
• Submitting documentation related to how much product was used, when temperatures were taken, when my cart was cleaned/sanitized, when my gloves were changed.

As a frontliner for Sam's Club, it was my responsibility to make ensure members had a pleasant experience when shopping in and outside of the club. My tasks included;

• Greeting guests, inquiring about their day to promote engagement.
• Assisting guests with self-checkout, or Scan and Go.
• Promoting the company credit card and informing members about the perks of Sam's Club membership.
• Working at the membership desk and answering inquires over the phone.
• Using a device to scan members' receipts upon exit.

As a support lead, it was my responsibility to supervise the store during my shift. My tasks included;

• Greeting every customer that stepped through the door.
• Assisting in keeping the store clean and organized.
• Working on pallets during our open hours.
• Offering advice to customers and assisting with refunds, returns, and inquiries.
• Assisting in training new staff members.
• Collected, counted, and documented money made upon closing and ensured registers were properly refilled.