Filimone Langi
West Valley City,UT
Summary
Astute educator with proven background meeting and exceeding operational objectives across extensive career. Maintain currency on trends in field to keep systems modernized and streamlined. People-person with excellent organizational skills. Results-driven professional successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Campus Intern
Salt Lake Community College
Taylorsville, Utah
08.2022 - Current
- Coordinated campus tours for prospective students and their families.
- Developed and implemented a marketing plan for campus events.
- Assisted in the coordination of on-campus recruitment activities.
- Advised students on academic resources available at the college or university.
- Conducted research on potential students for admissions.
- Organized and hosted student-led meetings to discuss campus issues.
- Created content for social media accounts related to the university.
- Collaborated with other departments to create new initiatives for campus life.
- Provided administrative support to faculty members with their tasks.
- Maintained institutional solvency with current, accurate and fully compliant financial records.
- Improved individual departments by working closely with faculty to reorganize class loads, promote resource utilization and modernize equipment.
Credit Repair Specialist
CreditRepair.com Inc.
West Valley City , Utah
01.2020 - 05.2022
- Maintained detailed records of all interactions with clients, including notes about conversations, and agreements reached.
- Analyzed customer's credit reports and identified discrepancies, errors, and potential areas of improvement.
- Researched complex legal issues related to consumer protection laws as needed.
- Generated monthly progress reports for each client outlining improvements made over time.
Customer Service Representative
Select Portfolio Servicing
West Valley City, Utah
09.2017 - 12.2019
- Conducted regular follow-up calls with customers after resolving their issues.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Education
Associate of Science - Graphic Communications
Salt Lake Community College
Salt Lake City, UT07-2024
High School Diploma -
Granger High School
West Valley City, UT06-2005
Skills
- Technical skills
- Marketing knowledge
- Analytical Skills
- Task Prioritization
- Problem-Solving
- Problem-solving aptitude
- Interpersonal Skills
- Planning and coordination
- Adaptability and Flexibility
- Problem-solving abilities
- Team building
- Relationship Building
- Professionalism
- Student security
- Excellent Communication
- Written Communication
- Reliability
- Organizational Skills
- Continuous Improvement
Accomplishments
- Deans List
- Presidents LIst
Certification
- Adobe Suite Certified
Affiliations
- I love Art and Digital Media
- Family Oriented
- Clerk (LDS) 15+ Years
- Hiking
- Sports
- Casual Content Creator
Timeline
Campus Intern
Salt Lake Community College
08.2022 - Current
Credit Repair Specialist
CreditRepair.com Inc.
01.2020 - 05.2022
Customer Service Representative
Select Portfolio Servicing
09.2017 - 12.2019
Associate of Science - Graphic Communications
Salt Lake Community College
High School Diploma -
Granger High School
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