Dynamic and personable hospitality professional with over 9 years of experience in upscale dining and high-volume restaurant environments. Expertise in creating refined guest experiences through exceptional service, meticulous attention to detail, and a comprehensive understanding of food, wine, and spirits. Proven ability to maintain composure in fast-paced settings while ensuring guest satisfaction from the initial greeting to final check presentation. Committed to fostering a welcoming atmosphere that enhances customer loyalty and drives repeat business.