Filip Kotov

Maintaining positive relationships with manufacturers, hired new employees as necessary and provided initial training, assisted sales team to successfully complete customer transactions, establishing weekly, monthly, and quarterly sales goals for staff, arranges and attended weekly sales meetings, ensuring that all dealership standards were implemented, maintaining a database of customer information and generated monthly reports & determining whether or not to approve financing on a case-by-case basis.

Conducting customer interviews to determine desire for automobile financing & exploring payment options, verifying customer automobile purchase by reviewing sales contract data, exemplifying high CSI throughout finance process, preparing loan agreements and registration documents for the state of New Hampshire or Massachusetts, providing clear and concise information on insurance products for sale & explaining different packages/options, maintaining customer rapport; expertise in AutoMate, CUDL, RouteOne, VinSolutions & DealerTrack.

Providing insurance and financing services to automotive customers by verifying sales information; determining need for financing; evaluating customer creditworthiness; preparing financing and legal documents; selling products and services; maintaining rapport with customers; preparing RMV & loan documents in a timely manner; expertise in DealerTrack, CUDL, RouteOne & Darwin.

Supported operations through advertising inventory, routine used car market analysis, vehicle research, and Peer-to-Peer customer service to maximize sales volume, providing financial assistance to general manager on weekly basis, creating monthly & yearly reports on an accounting basis & profit/loss margins.