Summary
Overview
Work History
Education
Skills
Timeline
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Filippo Caruso

Centereach,NY

Summary

A highly motivated and experienced professional who has extensive knowledge in administrative and customer service. An individual who is always eager to learn and always ready to rise to any challenge to ensure the success of the company. I strive to be a part of a Company where I can plant my roots and grow professionally.

Overview

5
5
years of professional experience

Work History

Medical Biller

Advanced Dermatology Center
Commack, New York
03.2024 - Current
  • Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
  • Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
  • Compiled and processed data for billing purposes utilizing billing software programs.
  • Answered incoming calls regarding billing inquiries from patients and or providers in a professional manner.
  • Performed daily reconciliation of accounts receivable with payment postings on the computer system.
  • Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
  • Created monthly aging reports to identify delinquent accounts for review by management team.
  • Ensured compliance with HIPAA guidelines when handling confidential patient information.
  • Processed refunds requests timely and accurately according to established protocols.

Lead Receptionist

Advanced Dermatology
Centereach, NY
04.2020 - 03.2023
  • Review and verify Patient Information
  • Verify Insurance details and copayments
  • Collect any patient balances owed
  • Provide successful training to all front desk staff to ensure all staff follow policies and procedures to provide a successful experience for our clients and doctors
  • Schedule appointments in an organized matter
  • Update Client information to ensure up to date information
  • De-escalate patient or internal staff situations in a professional manner
  • Always provide professional and customer service experience to all our patients
  • Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
  • Answered incoming telephone calls promptly and directed them to the appropriate personnel or department.
  • Handled administrative duties such as filing documents, printing reports, scanning files.
  • Provided assistance to employees regarding general inquiries about company policies and procedures.

Overnight Inventory Specialist

BJ’s Wholesale Club
Centereach, NY
08.2019 - 04.2020
  • Reviewing Inventory Product Documents
  • Ensuring all Shelves are stocked with proper products
  • Providing Quality Control on all products in the store
  • Assisted in Inventory purchasing to ensure products were always fully stocked
  • Monitored stock levels to ensure availability of products.
  • Conducted periodic inventories and physical counts of product supplies.

Education

Associate of Applied Science - Business Administration

Suffolk County Community College
Selden, NY
05.2019

Skills

  • Problem solving
  • Leadership
  • Bookkeeping
  • Exceptional communication and customer service
  • Balance reconciliation
  • Information inputting
  • Patient account analysis
  • Working in group environment
  • Escalation management
  • Call center procedures
  • Research
  • Proficient in Microsoft word,Power-Point, and excel
  • Reliability
  • Multitasking
  • Filing and organized

Timeline

Medical Biller

Advanced Dermatology Center
03.2024 - Current

Lead Receptionist

Advanced Dermatology
04.2020 - 03.2023

Overnight Inventory Specialist

BJ’s Wholesale Club
08.2019 - 04.2020

Associate of Applied Science - Business Administration

Suffolk County Community College

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Filippo Caruso