Filogonio Lopez
Johnson City,TN
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 12 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Owner
Tacos & Grill
01.2017 - Current
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established foundational processes for business operations.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Psychology
Milligan College
Milligan, TN04.2023
Associate of Arts - Ministry
Pentecostal Theological Seminary
Cleveland, TN05.2020
Skills
- Negotiation and Persuasion
- Process Improvements
- Staff hiring
- Small business operations
- Sales strategics
- Records Organization and Management
- Financial Oversight
- Product Promotion
- Employee Relations
- Sales management
- Inventory Management
- Financial Management
- Sales Strategies
- Cost Control
- Business Planning
- Team Collaboration and Leadership
- Strategic Decision-Making
- Business marketing
- Payroll Administration and Timekeeping
- Entrepreneurial personality
- Social Media Marketing
- Strategic Planning
- Consulting
- Employee Motivation
- Administrative Management
- Decision-Making
- New Business Development
- Marketing
- Client Service
- Schedule Management
- Inventory Tracking and Management
- Customer Service Management
Languages
Spanish
Native or Bilingual
English
Full Professional
Mixtec
Native or Bilingual
Timeline
Owner
Tacos & Grill
01.2017 - Current
Bachelor of Science - Psychology
Milligan College
Associate of Arts - Ministry
Pentecostal Theological Seminary
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