Filomena N. Rago

• Resolved client complaints, resulting in a 30% increase in client satisfaction.
• Composed and edited documents and reports, ensuring accuracy and minimizing errors by 89%.
• Implemented a new filing system, resulting in an impressive 50% slashing retrieval time, showcasing my ability to streamline processes.
• Organized presentations and reports, contributing to well-informed decision-making.
• Managed scheduling and coordination of meetings, events, travel, and appointments, resulting in a 40% increase in productivity and a reassuring 23% decrease in scheduling conflicts.
• Consistently maintained a 99% accuracy rate while entering large amounts of data into databases.
• Maintained confidentiality and privacy of sensitive client and company data.

• Pioneered a new scheduling system, resulting in a more efficient way of scheduling appointments, meetings, and events.
• Processed invoices and contacted appropriate parties to ensure timely payment.
• Executed general administrative tasks, including managing incoming and outgoing mail, emails, and correspondence.
• Executed multiple projects simultaneously, having successfully multitasked and delivered 10+ projects on time and within budget.
• Boosted productivity by 43% by managing communication and ensuring timely responses to client inquiries.