Kathy Tran

Contracted as an IT consultant to update client's Communication, Project Management, and CRM systems resulting in increased productivity and sales.

• Collected and defined customer requirements to produce product scopes.
• Modified existing software systems to enhance performance and add new features.
• Provided technology consultation for growing business, making recommendations and upgrading existing systems.
• Created centralized management capability by integrating project management software applications.
• Communicated with and gathered feedback from customers about progress updates and worked to resolve specific concerns.

Completed programming assignments to enhance network and client/server environments. Improved functioning of databases and communication systems. Assisted Lead Developer in guiding projects from inception to completion.

• Managed 2 scrum teams in driving applications from planning to deployment using Jira.
• Participated in daily Scrum meetings to update on project progress.
• Modified existing software systems to enhance performance and add new features.
• Worked closely with development team members to identify and remove software bugs.
• Effectively handled the communications between in-house software team, clients, and stakeholders.
• Facilitated communication between internal personnel, contractors and vendors for project cohesion.
• Maintained relationships with material vendors to lower costs and diversify capabilities.

• Supported and executed simultaneous delivery of various website and mobile projects.
• Accomplished client goals by providing quality technical projects.
• Communicated project plans and progress to key stakeholders and project contributors.
• Managed 4 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
• Assessed business requirements to forecast annual budgetary operational costs.
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.