Summary
Overview
Work History
Education
Skills
Timeline
Generic

Finesse Hyman

Gastonia,NC

Summary

Compassionate and dedicated Direct Support Professional with experience at Holy Angels, skilled in client support. Proven ability to enhance quality of life for individuals with disabilities through tailored care plans and effective communication. Committed to maintaining dignity and safety while advocating for clients' rights within the community.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

Holy Angels
12.2023 - 02.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Preparing food, understanding individual needs and following safe food handling practices.

Housekeeper

Instawork
11.2023 - 07.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Environmental Services Housekeeper

Piedmont Mediation Center
11.2023 - 05.2024
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.

Home Care Provider

Tabono Care Services
03.2022 - 11.2022
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.

Receptionist

BL Beatty Trucking
05.2020 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.

Babysitter

Ebony Care
04.2019 - 02.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.

Education

- Cosmetology

Gaston College
Dallas, NC
06.2021

High School Diploma -

Hunter Huss High School
Gastonia, NC
05.2019

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Behavioral management
  • Client documentation
  • Housekeeping tasks
  • Health and safety requirements
  • Direct patient care
  • Appointment scheduling
  • Patient care
  • Disability awareness
  • Team collaboration
  • Social skills development
  • Crisis management
  • Patient management
  • Progress documentation
  • Nutrition
  • Self-advocacy training
  • Multitasking and organization
  • HIPAA compliance
  • Case documentation
  • Behavioral support

Timeline

Direct Support Professional

Holy Angels
12.2023 - 02.2025

Housekeeper

Instawork
11.2023 - 07.2024

Environmental Services Housekeeper

Piedmont Mediation Center
11.2023 - 05.2024

Home Care Provider

Tabono Care Services
03.2022 - 11.2022

Receptionist

BL Beatty Trucking
05.2020 - 07.2022

Babysitter

Ebony Care
04.2019 - 02.2022

- Cosmetology

Gaston College

High School Diploma -

Hunter Huss High School

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Finesse Hyman