Finis Richardson
Avondale,AZ
Summary
Motivated investigator and security officer with a strong passion for advancing a career in the field of criminal justice. Seeking an opportunity to apply perfect effort, proven procedures, extensive knowledge, and skillset to make a significant impact. Committed to upholding the highest standards of professionalism and ensuring the safety and security of individuals and organizations.
Overview
15
15
years of professional experience
Work History
Corrections Officer
Arizona Department of Corrections
11.2024 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Interviewed inmates to obtain information and assess needs.
- Investigated and responded to incidents of inmate misconduct.
Corrections Officer
Virginia Department of Corrections
05.2022 - 04.2024
- (CIT) Crisis Intervention Training Certified
- Cognitive Community Trained
- Trained to supervise assigned buildings as well as assist with supervising the shift
- Maintain and secure inmates to ensure the safety of the facilities and community
- Encourage and promote the healing and re-entry environment
- Searched the building and grounds, living quarters and work areas for contraband
- Encourage, educate, and motivate other staff members
Customer Service Representative
Conduent
02.2019 - 04.2021
- Process Medicaid applications for inmates
- Create spreadsheets
- Assist the supervisor with special projects
- Ensure great customer service
- Communicate with social services
Customer Service Representative
Concentrix
06.2017 - 11.2017
- Listen attentively to customer needs and concerns
- Demonstrated empathy while maximizing opportunity to build rapport with the customer
- Respond to customer inquiries by referring them to published materials
- Prepared, and complete accurate work including appropriately notating accounts as required
Safety & Security Treatment Technician
Virginia Center for Behavioral Rehabilitation
01.2015 - 08.2016
- Conducted rounds at specified intervals and head counts for roll calls
- Oversaw residents in a correctional residential facility setting
- Prepared; processed and maintained forms, report, log records, as well as activity journals
Cashier/Customer Service
Staples Print & Marketing Services
03.2013 - 12.2013
- Politely assisted customers in person and via telephone
- Answered product questions with up-to-date knowledge of sales and store promotions
- Described product to customers and accurately explained details and care of merchandise
Assistant Teacher
Westhampton Day School
07.2011 - 02.2013
- Organized and engaged in recreational activities such as games and puzzles
- Communicated openly with children's parents about daily activities and behaviors issues
- Assisted with daily program planning, as well as creating assignments, before and after classes
Seasonal Sales Associate – Cashier
Paramount’s Kings Dominion
09.2009 - 12.2009
- Priced merchandise stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Maintained high standards of customer service during high-volume, fast-paced operations
Education
bachelor’s degree - Business Administration
Colorado Technical University
04.2025
associate degree - Criminal Justices
ITT Technical Institute
Richmond, Virginia01.2015
Skills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- De-escalation techniques
- Integrity and honesty
- Restraint techniques
- Surveillance
- Leadership qualities
- Relationship building and management
- Assertiveness
- Crisis management
- File and record maintenance
- Discretion and confidentiality
- Emergency management
- Trained in defensive tactics
- Crime prevention
- Patrol techniques
- Staff management
- Criminal investigations
- Behavioral disorders
- First aid and CPR certified
- Crisis prevention intervention (CPI)
- Incident prevention
- Tower surveillance
- Ethical standards of conduct
- Firearms proficiency
- Accountability
- Excellent problem solver
- Contraband inspections
- Armory and key control
- Conflict resolution skills
- Mental health awareness
- Observation
- Stress tolerance
- Facility security
- Self-defense techniques
- Correctional facility procedures
- Safety and security enforcement
- Search and seizure procedures
- Inmate monitoring
- Weapons training
- Prisoner transport
- Crisis intervention training
- CCTV monitoring
- Cultural sensitivity
- Criminal justice
- Mentorship
- Inmate behavior modification tactics
- Substance abuse
- Occupational hazards and safety precautions
- Strategic planning and organization
- Non-violent intervention
- Radio communication
- Cell inspections
- Incident reporting
Timeline
Corrections Officer
Arizona Department of Corrections
11.2024 - Current
Corrections Officer
Virginia Department of Corrections
05.2022 - 04.2024
Customer Service Representative
Conduent
02.2019 - 04.2021
Customer Service Representative
Concentrix
06.2017 - 11.2017
Safety & Security Treatment Technician
Virginia Center for Behavioral Rehabilitation
01.2015 - 08.2016
Cashier/Customer Service
Staples Print & Marketing Services
03.2013 - 12.2013
Assistant Teacher
Westhampton Day School
07.2011 - 02.2013
Seasonal Sales Associate – Cashier
Paramount’s Kings Dominion
09.2009 - 12.2009
associate degree - Criminal Justices
ITT Technical Institute
bachelor’s degree - Business Administration
Colorado Technical University
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