Summary
Overview
Work History
Education
Skills
Timeline
Generic

Finley Fast

Nixa,MO

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in customer service role.

Overview

3
3
years of professional experience

Work History

Barista Shift Supervisor

Keikeu
03.2025 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.

Server

Primas Mexican Grill
10.2024 - 02.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier

HyVee
08.2023 - 09.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Team Member

Panera Bread
10.2022 - 04.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted customers in selecting merchandise best suited to needs.

Receptionist

LCS Kleen-Aire
05.2022 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

High School Diploma -

Nixa Highschool
Nixa, MO
05.2024

Skills

  • Cleanliness maintenance
  • Barista training
  • Cash handling accuracy
  • Drink preparation speed
  • Menu development
  • Sales promotion
  • POS system operation
  • Customer service
  • Cash handling
  • Data entry software
  • Attention to detail
  • Critical thinking
  • Teamwork
  • Problem-solving
  • Multitasking
  • Reliability

Timeline

Barista Shift Supervisor

Keikeu
03.2025 - Current

Server

Primas Mexican Grill
10.2024 - 02.2025

Cashier

HyVee
08.2023 - 09.2024

Team Member

Panera Bread
10.2022 - 04.2023

Receptionist

LCS Kleen-Aire
05.2022 - 08.2022

High School Diploma -

Nixa Highschool