Summary
Overview
Work History
Education
Timeline
Generic

Finley Marcus

Torrance,CA

Summary

Dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities. ServSafe Certified. High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.

Overview

3
3
years of professional experience

Work History

Barback

Rebel Republic
Redondo Beach, CA
03.2023 - Current
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Restocked ice and prepared garnishes for drinks.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Set up glassware for customers in anticipation of drink orders.
  • Responded to customer requests promptly and professionally.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Organized bottles and cans on shelves according to brand or type.
  • Performed opening duties such as setting up supplies needed for service.
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
  • Consistently checked inventory levels and communicated needs to management team.
  • Followed safety protocols such as properly storing equipment away after use.
  • Successfully managed multiple tasks simultaneously while providing quality service.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Took food and drinks to bar and table customers.

Surf Instructor

PV Surf Camp
Palos Verdes Estates, CA
06.2021 - 07.2023
  • Provided instruction on surfing techniques to individuals and small groups of up to 6 people.
  • Assisted with fitting wetsuits, selecting boards, and providing other equipment needs.
  • Demonstrated proper water safety practices and etiquette for beachgoers.
  • Conducted ocean awareness classes emphasizing the importance of respecting marine life and environment.
  • Organized daily surf lessons based on skill level and experience of participants.
  • Instructed students on paddling, wave selection, maneuvering techniques, and board control skills.
  • Encouraged a positive learning atmosphere while teaching safe surfing habits.
  • Maintained detailed records of lesson progress for each student's development.
  • Performed regular maintenance checks on all rental equipment prior to use.
  • Developed customized lesson plans that met the individual needs of clients.
  • Supervised swimmers in the water at all times to ensure their safety during activities.
  • Scheduled private surf lessons for guests upon request at various beaches around the area.
  • Inspected beaches daily for hazardous conditions or areas before conducting surf lessons.
  • Ensured that all necessary safety gear was provided to participants during each session.
  • Monitored weather conditions throughout the day and made adjustments as needed.

Server

Japonica Dining
Redondo Beach, CA
01.2022 - 06.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.

Busser

King Harbor Yacht Club
Redondo Beach, CA
10.2022 - 05.2023
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Ensured that each table was properly set before seating guests.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Organized storage areas for clean dishes and stocked linens.
  • Communicated with kitchen staff regarding any special requests from customers.

Education

High School Diploma -

California State University San Marcos
San Marcos

Timeline

Barback

Rebel Republic
03.2023 - Current

Busser

King Harbor Yacht Club
10.2022 - 05.2023

Server

Japonica Dining
01.2022 - 06.2023

Surf Instructor

PV Surf Camp
06.2021 - 07.2023

High School Diploma -

California State University San Marcos

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Finley Marcus