Finn Hamilton
Portland
Summary
Dynamic professional excelling in decision-making and customer engagement. Enhanced team performance through effective training and mentoring. Adept at complaint resolution and scheduling, ensuring seamless operations. Demonstrated endurance and attention to detail, consistently achieving performance improvement and fostering a positive environment.
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Referee
University Of Oregon Student Recreation Center
09.2023 - Current
- Promoted good sportsmanship among players.
- Communicated with fans, coaches, players, and other umpires.
- Explained and taught regulations and rules to players and coaches.
- Inspected sporting equipment for compliance with safety and event regulations.
- Listened to player feedback and communicated with team captains to accurately resolve disputes.
- Navigated difficult situations using effective communication and explanation of game rules.
Team Member
Wingstop
06.2024 - 09.2025
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Assisted customers in selecting merchandise best suited to needs.
Receptionist
I9 Sports
05.2022 - 07.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Host
Red Robin
06.2022 - 09.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Psychology, Business Administration
University of Oregon
Eugene, OR06-2027
High School Diploma -
Lake Oswego High School
Lake Oswego, OR06-2023
Skills
- Decision-making skills
- Endurance
- Player eligibility verification
- Telephone reception
- Task prioritization
- Detail-oriented
- Professional appearance
- Customer engagement
- Scheduling
- Document management
- Performance improvement
- Complaint resolution
- Training and mentoring
- Willingness to learn
- Sales and marketing
Timeline
Team Member
Wingstop
06.2024 - 09.2025
Referee
University Of Oregon Student Recreation Center
09.2023 - Current
Host
Red Robin
06.2022 - 09.2022
Receptionist
I9 Sports
05.2022 - 07.2023
Bachelor of Science - Psychology, Business Administration
University of Oregon
High School Diploma -
Lake Oswego High School
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