Reliable and hardworking student with 2+ years of customer service experience and a strong team mindset. Comfortable working in fast-paced environments and providing positive customer interactions.
Overview
5
5
years of professional experience
Work History
Data Analyst Intern
Tribal Healthy Homes Network
Seattle, WA
05.2025 - 10.2025
Analyzed heating sources in numerous homes on the Tulalip Reservation to support clean air grant proposal development.
Used data from Zillow, SCOPI, the U.S. Census, and other local government databases to acquire property details.
Developed an Excel spreadsheet to systematically track features and heating systems of each home.
Constructed a calculator using EPA metrics, to create a precise estimation of total particulate matter and CO2e emissions for reservation analysis.
Lot Attendant
Evergreen Ford Lincoln/Evergreen Chevrolet
Issaquah, Washington
10.2022 - 08.2024
Delivered vehicles to customers, ensuring prompt and professional service in collaboration with sales and service teams.
Provided customers with detailed information on vehicle features and services to enhance their purchasing experience.
Prepared vehicles for delivery, including cleaning, fueling, and staging.
Organized and maintained lot layout for optimal vehicle accessibility and visibility.
Inspected vehicles to verify adherence to quality standards prior to delivery, ensuring customer satisfaction.
Customer Service Representative
Brown Bear Car Wash
Issaquah, Washington
08.2020 - 09.2021
Assisted customers with inquiries and concerns, ensuring resolution and satisfaction.
Promoted and sold car wash memberships to strengthen customer loyalty.
Processed transactions using point-of-sale systems to maintain accurate records.
Performed cleaning of vehicles through both manual and automated washing methods.
Directed vehicles onto the wash track with precision and safety.