Work History
Education
Timeline
Generic

Finn O'Brien

West Point,CA

Work History

Victim Advocate Intern

Victim Witness Center
San Luis Obispo, California
  • Helped victims of property crimes by answering case-related questions and concerns via phone call and mail, and informing them of upcoming court dates.
  • Sent victims paperwork relating to restitution and urgent court-related updates, such as notifying them of subpoenas and when cases are filed or rejected.
  • Collaborated with Deputy District Attorneys (DDAs) and colleagues to figure out the best legal options for victims in terms of desired financial restitution and case outcomes.

Grocery Clerk

California Fresh Market
San Luis Obispo, California
  • Stock, face, and work overhead throughout the entire grocery department.
  • High standard customer service experience, regarding location of store items and answering any related questions, including helpful recommendations for products.

Grocery Clerk, Bulk Clerk

Sprouts
Walnut Creek, California
  • Stocked and faced grocery products as well as organized end caps and displays.
  • Filled bins and barrels pertaining to the bulk foods department at Sprouts Farmers Market.
  • Excelled in customer service, helping people find what they need in a calm and courteous manner.

Line Chef

Cal Poly Corporation/Tu Taco Express
San Luis Obispo, California
  • Prepared food for customers
  • Cleaned general workspace.

Beverage Merchandiser

Donaghy Sales
Stockton, California
  • Stocked both alcoholic and non-alcoholic beverages for a sales company.
  • Thoroughly organized backstock product.
  • Communicated with supervisors, sales representatives and store employees to achieve maximum sales output.

Restaurant Host/Barista

Jackson Rancheria Casino Resort
Jackson, California
  • Took both restaurant and coffee bar orders in a courteous manner, and made sure customers received the correct items before handing them out.
  • Showcased the ability to multitask during extremely busy hours, as well as possessed a mental checklist when taking both to-go and coffee orders to ensure everyone in my line was helped.
  • Developed conflict management skills by dealing with disgruntled customers in a professional and considerate way, and was aware of when the right time to contact a supervisor would be if necessary.
  • Worked as a team with my colleagues and supervisors by communicating information about orders and delegating tasks when need be.
  • Seated customers in the restaurant in an elegant manner, and coordinated with servers regarding seating orientation.

Barista

Starbucks
Martell, California
  • Take high volume cafe and drive-thru orders, ensuring that customers receive the correct food and drink items in a timely manner.
  • Keep track of food orders at the warming station (oven), ensuring that food is not overcooked and that it is perfectly tailored to the way the customer ordered it (i.e., remove cheese, meat, etc.)
  • Excel in customer service by connecting with customers, directly handing off drinks, and delivering high quality service with a smile.
  • Make sure the floor and counters are clean, including behind the bar and the lobby so that customers are dining in a clean environment.
  • Greet customers as soon as they walk in the lobby so they feel welcomed.

Education

Bachelor of Arts - Pre-Law

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
09.2018 - 06.2025

Timeline

Bachelor of Arts - Pre-Law

California Polytechnic State University, San Luis Obispo
09.2018 - 06.2025

Victim Advocate Intern

Victim Witness Center

Grocery Clerk

California Fresh Market

Grocery Clerk, Bulk Clerk

Sprouts

Line Chef

Cal Poly Corporation/Tu Taco Express

Beverage Merchandiser

Donaghy Sales

Restaurant Host/Barista

Jackson Rancheria Casino Resort

Barista

Starbucks

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Finn O'Brien