Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Finnie Lewis

Chicago,IL

Summary

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sanitation Clerk

City of Chicago
03.2003 - Current
  • Answers phones and responds to inquiries, complaints and emergency requests for services from alderman, public officials and the public
  • Engage in the collection and loading of solid waste/ recyclable materials from residential and/or commercial customers.
  • Prepares daily route sheets, rotating crews through wards based on review of daily reports.
  • Maintains contact with crews in the field and relays information on work priorities or emergency requests
  • Responsible for the completion of assigned routes and reporting unusual situations to management.
  • Use various hand and motorized tools to assist in proper disposal of trash
  • Communicates and reports status of routes to include start and completion time
  • Keep organized and meticulous records for audits and to verify and support dispatches
  • Responsible for calling in backup employees when short staffed.
  • Reviews manpower and maintains absenteeism for staff assigned to the district
  • Maintains and prepares overtime seniority rotation
  • Prepares various personnel forms (e.g. Accident reports, payroll action forms, specialty rates)
  • Receives requests from residents for sanitation services and forwards to supervisors
  • Operates a computer terminal to update/close out complaints and service requests received from residents
  • Provides area police district with information about areas scheduled for street cleaning
  • Maintains inventory records of tools and materials issued to the district
  • Prepares requisitions to order tools, materials and office supplies for Street Operation and Sanitation
  • Update Kronos for employees scheduling vacations and other time off requests
  • Create reports on accidents, FMLA, and duty disability
  • Process service requests for graffiti removal, bulk pick up, and high lift request
  • Create cost sheets for events and festivals
  • Facilitate snow program to track driver locations and time
  • Write and enter tickets in Salesforce and also use Centex program
  • Review safety policies and policies
  • Respond to 311 complaints and service requests to identify possible (e.g., sanitation violations, rodent infestations, abandoned or hazardous dilapidated vehicles)
  • Ensure working conditions are in compliance with Occupational Safety and Health Administration (OSHA) standards, municipal and state safety regulations, and departmental policies
  • Make recommendations to correct observed and reported safety violations and to implement safe work practices including the use of protective gear (e.g., steel toe safety shoes, safety glasses, gloves)
  • Maintains records of various reports
  • Evaluate accident reports to determine root cause and corrective actions
  • Other duties as assigned by management
  • 2005-2022 City of Chicago Streets and Sanitation Chicago, IL Laborer
  • Responsible for processing requests for street supplies in the operation
  • Use hand tools (e.g., shovels, picks, as required.
  • Mix and pour concrete in specified amounts on work sites as directed
  • Set up barricades, safety cones, and steel street plates around work sites as needed and directed.
  • Remove materials from worksites and from below-grade areas by hand or power tools as directed.
  • Mark work site and identify areas of underground utilities with paint as directed.
  • Assist skilled trades workers to load and unload equipment and materials as needed and directed.
  • Use hand tools (e.g., shovels, picks, sledgehammers) as required.
  • Mix and pour concrete in specified amounts on work sites as needed

Education

High School Diploma -

Wendell Philpps
244 E Pershing Road
06-1985

Skills

  • Advanced Microsoft Office Skills (ie Word, Excel, PowerPoint)
  • Advanced in Google Products (ie Docs, Sheets, Drive, Slides)
  • Effective communicator responsible for dispatching city vehicles
  • Detail oriented with strong organizational skills
  • Strong interpersonal skills
  • Accurately type 50 wpm
  • Certified in epoxy and concrete professional use
  • PAY ROLL USING THE KRONOS SYSTEM EXCELLENT CUSTOMER SERVICE
  • PREPARING COAST SHEETS FOR PROGRAMMS AND EMERGENCIES
  • DATA ENTRY ON SALES FORCE AND CITRIX S

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Sanitation Clerk

City of Chicago
03.2003 - Current

High School Diploma -

Wendell Philpps

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Finnie Lewis