Finnley Christie

• Picked items with handheld scanners to ensure accurate order fulfillment in Amazon fulfillment center.
• Packed customer orders following Amazon quality and shipping standards
• Stowed inventory in assigned bins using warehouse scanning systems.
• Communicated with team members to resolve order and process issues.
• Monitored and updated safety procedures and correct lifting techniques, promoting a safe work environment.

• Conducted training sessions for over 100 new hires on Amazon’s operational procedures. across two different departments

Problem solved multiple issues to ensure good workflow

• Managed daily operations and staff scheduling for employer teams.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Monitored service quality and resolved workplace issues for employer.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Led meetings with staff and shared work updates.
• Delivered comprehensive training to employees for improved job performance and role coverage. on additional job positions to maintain coverage of roles.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Provided leadership during times of organizational change or crisis situations.