Fiona Anguche
Everett
Summary
Proficient and self-motivated data analyst with over 5 years of experience in data analysis, data management and data visualization. Competent with statistical and data analytics tools such as SQL and Excel and data visualization and reporting tools such as Tableau and Power BI. Currently seeking an opportunity to apply exceptional problem-solving skills towards automating processes and improving operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
DATA CONSULTANT
BERKSHIRE & HATHAWAY INSURANCE BROKERS LIMITED
NAIROBI
07.2023 - 05.2024
- Examined data processes to help assess current positions and potential problems or opportunities
- Oversaw data integration, migration and warehousing
- Designed and manage databases and data flows to ensure smooth business operations
- Created dashboards and reports for data analysis
- Trained staff in in data input, use, meaning, and analysis
BUSINESS DEVELOPMENT ANALYST
SAFARICOM PLC
NAIROBI
05.2019 - 04.2023
- Acquired new clients and expanded customer base by delivering tailored product solutions
- Analyzed consumer behavior to align product offerings with customer preferences
- Conducted competitor analysis to support market share growth initiatives
- Generated comprehensive sales reports to identify growth trends and improvement areas
- Increased sales volume by prospecting potential clients and entering new territories and market channels
- Retained clients and obtain referrals by promptly resolving customer complaints, adding value, and elevating service quality
- Recognized by management for delivering outstanding half-year results, having achieved 150% of the set target
- Sourced, negotiated, and secured a parastatal contract, achieving 150% of my 2021 Year-To-Date target
DATA ANALYST
FIRLCOM NETWORK LIMITED
NAIROBI
04.2016 - 04.2019
- Analyzed and tracked data to prepare forecasts and identify trends
- Developed SQL queries to obtain complex data from tables in on-site and remote databases.
- Generated visually compelling monthly reports through advanced Excel data visualization techniques, utilizing tools such as Tableau and Power BI to enhance data presentation and facilitate insightful decision-making processes
- Collaborated cross-functionally with diverse teams in cleaning, assessing, and interpreting data
- Demonstrated a strong inclination for data management, consistently striving for data accuracy and quality
- (SAFARICOM PLC CONTRACTORS)
- Provided valuable insights that translated into actionable recommendations for strategic business decisions, leading to a 70% increase in revenue
- Demonstrated a commitment to data accuracy and quality, ensuring data integrity and consistency throughout the analysis process, leading to enhanced decision-making
DATA ENTRY INTERN
CIC INSURANCE COMPANY LIMITED
NAIROBI
03.2013 - 05.2013
- Coordinated, scheduled and executed in-depth data entry projects
- Conducted data cleaning tasks to achieve productive workflow
- Transferred data from paper formats into database systems to keep digital formats
- Performed regular backup operations to save data and avoid loss
Education
MASTER OF SCIENCE - BUSINESS ANALYTICS
UNIVERSITY OF WASHINGTON TACOMA
WASHIGTON, UNITED STATES06.2025
BACHELOR OF BUSINESS INFORMATION TECHNOLOGY -
STRATHMORE UNIVERSITY
NAIROBI, KENYA06.2015
Skills
- SQL
- Automation with R
- Data analysis
- Tableau
- MS Excel
- Database management
- Problem solving
- Data-driven decision making
- Analytical and critical thinking
- Cross-functional collaboration
- Effective communication
Certification
Google Analytics | Google
ISSIP Knowledge Sharing - Eminence Badge | International Society of Service Innovation Professionals (ISSIP)
References
Available on request
Timeline
DATA CONSULTANT
BERKSHIRE & HATHAWAY INSURANCE BROKERS LIMITED
07.2023 - 05.2024
BUSINESS DEVELOPMENT ANALYST
SAFARICOM PLC
05.2019 - 04.2023
DATA ANALYST
FIRLCOM NETWORK LIMITED
04.2016 - 04.2019
DATA ENTRY INTERN
CIC INSURANCE COMPANY LIMITED
03.2013 - 05.2013
Google Analytics | Google
ISSIP Knowledge Sharing - Eminence Badge | International Society of Service Innovation Professionals (ISSIP)
MASTER OF SCIENCE - BUSINESS ANALYTICS
UNIVERSITY OF WASHINGTON TACOMA
BACHELOR OF BUSINESS INFORMATION TECHNOLOGY -
STRATHMORE UNIVERSITY
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