Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fiona Cane-Carrasco

Los Angeles,CA

Summary

Proactive leader in studio operations, excelling in revenue optimization and customer service. Strengths include resolving customer issues promptly and supervising efficient front desk activities, contributing to an overall positive customer experience.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Orangetheory Fitness
Los Angeles, California
02.2024 - Current
  • Enhanced member retention and increased class participation through collaboration with trainers and front desk staff.
  • Managed studio operations, including opening, closing, equipment maintenance, and cleaning.
  • Resolved customer issues promptly to ensure satisfaction and maintain service quality.
  • Supervised front desk activities to facilitate efficient guest check-in and check-out processes.

Sales Associate

Sweet Flower
Los Angeles, CA
01.2023 - 12.2023
  • Ensured inventory accuracy and oversaw displays to enhance revenue through effective engagement.
  • Built strong customer relationships by resolving concerns and facilitating smooth shopping experiences.
  • Provided tailored product advice, increasing customer satisfaction and repeat purchases.

Sales Assistant

Sixty-Four and Hope
05.2022 - 12.2022
  • Organized racks and shelves to maintain visual appeal and promote specific merchandise effectively.
  • Boosted customer satisfaction by delivering exceptional service and addressing concerns promptly.
  • Processed payments and maintained a balanced cash drawer throughout shifts.
  • Enhanced sales through strategic promotion of merchandise.

Front Desk Receptionist

Orangebone
Los Angeles, CA
02.2022 - 05.2022
  • Delivered exceptional customer service by promptly addressing inquiries via phone and email.
  • Maintained accurate customer records through diligent data entry into computer systems.
  • Coordinated appointment scheduling for clients and visitors to optimize service flow.
  • Welcomed visitors and provided detailed information regarding offered services.

Education

Bachelor of Arts - Theater

University of Southern California
Los Angeles, CA
05-2021

Skills

  • Studio management
  • Customer relationship management
  • Revenue optimization
  • Team collaboration
  • Data entry
  • Appointment scheduling
  • Inventory management
  • Microsoft office expertise
  • Conflict resolution

Languages

Spanish
Native/ Bilingual
German
Professional

Timeline

Assistant Manager

Orangetheory Fitness
02.2024 - Current

Sales Associate

Sweet Flower
01.2023 - 12.2023

Sales Assistant

Sixty-Four and Hope
05.2022 - 12.2022

Front Desk Receptionist

Orangebone
02.2022 - 05.2022

Bachelor of Arts - Theater

University of Southern California

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