Experienced in optimizing operational workflows to enhance efficiency and resolve issues swiftly through strong analytical skills. Proven track record of successful project execution by leveraging communication and teamwork. Skilled in customer service, conflict resolution, and problem-solving, ensuring customer satisfaction and loyalty. A reliable, adaptable team player focused on achieving results through proactive, empathetic service.
Hi, I’m
Fiona Fernandez
Sunrise,FL
Summary
Overview
5
years of professional experience
1
Certification
Work History
Publix
Meat Cutter
07.2019 - Current
Job overview
- Provided customer service by cutting meats to specifications, answering questions, and assisting with selection of the best cuts for recipes.
- Ensured adherence to food safety regulations, maintaining a clean, organized, and safe workspace for both employees and customers.
- Trained new employees on techniques, policies, and equipment, fostering consistent product quality and efficient team performance.
- Worked collaboratively with team members to keep the department stocked, visually appealing, and increase sales.
Heartland Healthcare Home Health Care Services
CNA
12.2022 - 03.2023
Job overview
- Provided personalized assistance with daily living activities, fostering patient independence and preserving their dignity through compassionate support.
- Monitored and recorded vital signs, including temperature, blood pressure, and blood sugar levels, ensuring timely reporting and appropriate care.
- Supported patients in maintaining excellent oral and personal hygiene by assisting with grooming tasks such as shaving, bathing, and teeth brushing.
- Elevated patient satisfaction by delivering compassionate, attentive care, actively listening to their needs, and ensuring a comfortable, respectful environment.
Amazon
Sortation Associate
08.2021 - 11.2022
Job overview
- Assisted with loading, unloading, and palletizing packages, ensuring safe handling and efficient storage of materials.
- Collaborated with team members to meet deadlines, improve productivity, and prioritize tasks to maintain performance metrics.
- Ensured accuracy in package delivery through attention to labeling, scanning, and maintaining high-quality output under pressure.
- Maintained a safe work environment, adapted to changes in workflows, and handled physical demands, including lifting 50+ pounds.
Education
Ruby's Health Occupation ACAD, FloridaSunrise, FL
from HHA And Phlebotomy
University Overview
Plantation High SchoolPlantation, FL
High School Diploma
06-2019
University Overview
Skills
- Meat weighing and labeling
- Quality control
- Workplace and warehouse safety
- Meat identification and presentation
- Precision cutting and band saw operation
- Customer service
- Hand-eye coordination
- Machinery maintenance
- Health code compliance
- Sorting accuracy
- Time management
- Patient care (vital signs, compassion, and empathy)
- Microsoft Office (Word, PowerPoint, Excel)
- QuickBooks
Certification
- CPR & BLS
- Phlebotomy and EKG
- OSHA, HIPPA and HHA
- Microsoft Words, Power-point, and Excel
- Quick Books
Timeline
CNA
Heartland Healthcare Home Health Care Services
12.2022 - 03.2023
Sortation Associate
Amazon
08.2021 - 11.2022
Meat Cutter
Publix
07.2019 - Current
Ruby's Health Occupation ACAD, Florida
from HHA And Phlebotomy
Plantation High School
High School Diploma
Similar Profiles
Nicholas WilsonNicholas Wilson
Assistant Grocery Manager at PublixAssistant Grocery Manager at Publix
Andrew HarrisAndrew Harris
Cashier/Front End Service Clerk at PublixCashier/Front End Service Clerk at Publix
Laine 'Callaway' CookLaine 'Callaway' Cook
Produce Clerk at PublixProduce Clerk at Publix
Jack WilsonJack Wilson
Produce Clerk at PublixProduce Clerk at Publix
Theresa BenderTheresa Bender
Medical Coding Student at Florida International UniversityMedical Coding Student at Florida International University