Fiona Isbell
Columbus
Summary
College student with a robust background in customer service, including three serving roles, a hostess position, and a cashier position. I have honed my communication skills and developed a strong work ethic. My diverse experience in high-pressure environments has equipped me with exceptional problem-solving abilities and a keen attention to detail.
Overview
5
5
years of professional experience
Work History
Cashier
Raising Cane's Restaurants
02.2025 - Current
- Greet customers entering store and responded promptly to customer needs.
- Take food orders.
- Welcome customers and helped determine their needs.
- Workeflexible schedule and extra shifts to meet business needs.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
The Hills Market
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Server
Local Cantina
05.2023 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Black Rock Steakhouse
09.2024 - 12.2024
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences
- Serve food on hot stone and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Maintain a clean and orderly dining area for an enjoyable guest experience.
- Buss and reset tables to keep dining room and work areas clean.
Server
Rooster's Wings, Roosterswings.com
04.2024 - 05.2024
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Contributed to inventory management by monitoring stock levels.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Managed inventory of dining supplies to prevent shortages during service.
- Improved dining experience by providing prompt, attentive service to guests.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Hostess
Rusty Bucket
01.2020 - 02.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Political Science
Wittenberg University
Columbus, OH05-2026
Skills
- Issue Resolution
- Communication
- Analysis Writing
- Research
- Social Media
- Teamwork
- Multitasking
- Customer Service Skills
- Leadership
- Conversational Skills
Languages
English
Full Professional
Timeline
Cashier
Raising Cane's Restaurants
02.2025 - Current
Server
Black Rock Steakhouse
09.2024 - 12.2024
Server
Rooster's Wings, Roosterswings.com
04.2024 - 05.2024
Cashier
The Hills Market
06.2023 - Current
Server
Local Cantina
05.2023 - Current
Hostess
Rusty Bucket
01.2020 - 02.2022
Bachelor of Science - Political Science
Wittenberg University
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