Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

FIONA KIENDREBEOGO

Houston

Summary

Dynamic and results-driven professional with a strong background in customer service excellence at Aliza African Hair Braiding. Proven ability to build relationships and manage time effectively while achieving sales targets. Skilled in problem-solving and fostering team collaboration, ensuring a positive experience for clients and colleagues alike.

Overview

4
4
years of professional experience

Work History

Retail Associate

TJX Companies
Houston
10.2024 - 01.2025
  • Achieved sales targets through effective collaboration with team members to foster a positive work environment.
  • Processed payments and managed exchanges, returns, and refunds in compliance with company policies.
  • Delivered exceptional customer service by greeting customers and addressing inquiries promptly.
  • Maintained comprehensive knowledge of sales promotions, return policies, and security practices.

Crew Member

Subway
Houston
06.2023 - 10.2023
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Utilized problem-solving skills when resolving conflicts among team members or customers.

Hairstylist Apprentice

Aliza African Hair Braiding
New Orleans
05.2021 - 08.2022
  • Leveraged exceptional interpersonal skills to build relationships with new and returning customers.
  • Managed scheduling appointments for clients both over the phone and in person.
  • Applied creative approaches when designing new styles based on individual preferences and face shapes.

Education

Associate of Arts - Multidisciplinary Study

Houston Community College
Houston
06-2024

High School Diploma -

Challenge Early College High School
Houston
06.2024

Skills

  • Effective communication
  • Customer service excellence
  • Relationship management
  • Time management
  • Team collaboration
  • Organizational skills
  • Problem-solving

Languages

French, Native

Languages

French
Native/ Bilingual
Spanish
Limited

Timeline

Retail Associate

TJX Companies
10.2024 - 01.2025

Crew Member

Subway
06.2023 - 10.2023

Hairstylist Apprentice

Aliza African Hair Braiding
05.2021 - 08.2022

Associate of Arts - Multidisciplinary Study

Houston Community College

High School Diploma -

Challenge Early College High School

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