Fiona Kumar
Chantilly,VA
Summary
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
17
17
years of professional experience
Work History
Regional Manager
Select Rehabilitation
06.2016 - Current
- Manage a P&L Budget > 24M exceeding margins annually
- Oversee 20 Clinical Leads and 140 staff members
- Monitor and analyze performance data, identifying areas of improvement and developing corrective action plans.
- Coordinated with Rehabilitation managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Ensure consistent delivery of quality rehabilitation services to our customers, patients and residents provide leadership and guidance to Program Managers, while maximizing staff operational efficiency/productivity through training and support
- Support Regional branches with turnaround management processes increasing organizational efficiency, productivity and financial performance
- Engage and assist in appropriate business development and customer service initiatives with partner organizations to meet stakeholder needs and optimize the patient experience
Regional Manager and Director of Corporate Compliance
Rehab Management Inc
09.2010 - 05.2016
- Managed therapy operations in 14 skilled nursing and assisted living facilities
- Exceeded revenue and EBITDA goals for 3 consecutive years
- Developed and launched new Mentors program, which led to increased staff hiring and retention within the company
- Oversaw compliance department to ensure regulatory standards were met
- Deficiencies were effectively corrected, tracked and monitored to maintain standards set by practice boards
- Participated in Marketing meetings and contributed to the acquisition of new contracts, which led to overall growth in the region
- Renegotiated contracts to meet customers clinical needs and staffing demands
Rehab Director
Genesis Rehab Services
07.2007 - 08.2010
- Exceeded EBITDA & Revenue targets for three consecutive years
- Turnaround management led to winning the Business Excellence Award in 2007
- Exceeded operational & clinical score card benchmarks & goals
- Increased PCT/ Efficiency by 4.2 % in department
Education
Masters - Business Administration
Yale University
Bachelors - Science in Occupational Therapy
University of Mumbai
Skills
- Process and Organizational Improvements
- Finance and budgeting
- Change Management
- Negotiations expert
- Expertise in Medicare, Medicaid and Managed care Regulations
- Staff training and development
- Healthcare Best practices
- Corporate compliance
- Operations
- Strategic planning
- Staff management
Timeline
Regional Manager
Select Rehabilitation
06.2016 - Current
Regional Manager and Director of Corporate Compliance
Rehab Management Inc
09.2010 - 05.2016
Rehab Director
Genesis Rehab Services
07.2007 - 08.2010
Bachelors - Science in Occupational Therapy
University of Mumbai
Masters - Business Administration
Yale University
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