Summary
Overview
Work History
Education
Skills
Artistic Background
Timeline
Generic

Fiona McEwan

Madbury,NH

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to excellent interpersonal communication. Pursues every opportunity to support team members and proactively address issues. Solid experience meeting customer demands with diligent and well-organized mentality.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
08.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.

Landscaper

McEwan Landscaping
06.2020 - 07.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.

Food Service Worker

Riverwoods Senior Living Community
01.2020 - 04.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Education

High School Diploma -

Oyster River High School
Durham, NH
06.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • POS Systems
  • Hospitality service expertise
  • Performance Improvement
  • New Hire Training
  • Conflict Mediation

Artistic Background

Since I was a child I have been enthralled with the arts; drawing, painting, sculpting, I've always loved creating. I honed my craft of pottery in high school and am currently working towards an associates degree in fine arts at Great Bay Community College.

Timeline

Barista

Starbucks
08.2022 - Current

Landscaper

McEwan Landscaping
06.2020 - 07.2022

Food Service Worker

Riverwoods Senior Living Community
01.2020 - 04.2020

High School Diploma -

Oyster River High School

Similar Profiles

CREATE PROFILE
Fiona McEwan